Coordinator | Buller

New Zealand Government Joba; Westport; On-site; NZD 65,000 - 75,000; Full time

Job summary

Health New Zealand - Te Whatu Ora Te Tai o Poutini West Coast is seeking a Coordinator for Coasters Home & Community Support Services. The role focuses on coordinating care for clients to help them live well and age well in their communities, working with Referrers, Nurses, Support Workers and lead rosters.

The ideal candidate will have strong customer service, be proficient with Microsoft Office, and demonstrate confidentiality, cultural sensitivity, and teamwork.

Qualifications

• Strong customer service skills.
• Proficient in Microsoft applications for rostering/scheduling.
• Ability to work autonomously and in a team.
• Maintain confidentiality and use discretion.
• Well-developed interpersonal skills.
• Cultural sensitivity.
• High level of self-presentation.
• Ability to work under pressure.
• Commitment to ongoing self-development.

Responsibilities

• Coordinate care with Service Referrers and Coasters Nurses to arrange client service requests.
• Liaise with Support Workers and ACNM/AH lead regarding rostering including leave, sickness, training.
• Provide high-quality service to clients, whanau and families.
• Offer culturally safe, respectful support that upholds client dignity and mana.
• Participate in training and skills development.
• Use technology to support administration and communication requirements.
• Support onboarding and skills development of team members.

Skills

Customer service

Microsoft Office

Autonomy

Discretion

Interpersonal skills

Cultural sensitivity

Professional presentation

Pressure management

Self-development

Tools

Microsoft Office

Job description

# Coordinator | Buller at Health New Zealand - Te Whatu Ora Te Tai o Poutini West Coast, Buller and Northern Areas## Mō tēnei tūranga mahi | About this role* **West Coast 'Buller** - **Coaster Home & community Support Services*** **Full time permanent position working 40 hours per week**Health New Zealand | Te Whatu Ora is firmly grounded in theprinciples of Te Tiriti o Waitangi and is committed to building a health systemthat serves all New Zealanders.**About the role**The Coordinator - Coasters Home & Community SupportServices, is responsible for coordinating care to support consumers to livewell, age well and have a respectful end of life in their owncommunities.As a Coordinator, you will work closely with our ServiceReferrers and Coasters Nurses on a daily basis to arrange service requests forclients. You will also liaise with Support Workers and our ACNM or AH leadregarding rostering, including covering annual leave, sickness, and training.Providing high-quality customer service to clients, their whanau, and familiesis also a key part of the role.As part of the Administration and Clerical Pay Equity Claimsettlement this role has been mapped to National Band6/Profile 6. Forfurther information about the administration and clerical pay equity settlementplease follow the link below:2022-05-24-National-Health-Administration-Pay-System-Operational-Guide.pdf(tas.health.nz)In this role, you will be responsible for:* Working with Service Referrers and Coasters Nurses on a daily basis to arrange service requests for clients* Liaising with the Support Workers and ACNM or AH lead regarding rostering including covering annual leave, sickness and training* Providing high-quality customer service to clients, their whanau and families* Providing support that is culturally safe, respectful and enhances the dignity and mana of the client* Participating in training and skills development* Using technology to support the administration and communication requirements of the service* Supporting the on-boarding, training and skill development of other team members**About you****Skills and experience*** Strong customer service skills* Be competent using Microsoft applications and similar software for rostering/scheduling* Ability to work autonomously and as part of a team* Ability to maintain confidentiality and use discretion* Well-developed interpersonal skills* Cultural sensitivity* A high level of self-presentation* Ability to work under pressure* Commitment to ongoing self-development**Desirable*** Previous experience in service coordination role* Previous experience in rostering systems* Experience in health, community, or aged care settings**Working at Health New Zealand**Health New Zealand | Te Whatu Ora is dedicated to ensuringexcellent healthcare for the people of New Zealand. We embrace a workforce thatis diverse and inclusive so that we are better positioned to understand andservice our community. We welcome applications from our diverse Māori, Pacific,disabled, and rainbow communities.**How to Apply**To apply please click 'apply now.' All applications must besubmitted through our online career's portal. If you have any questionsabout the role, please contact Kerri McCarthy [e-mail] will review applications as received and may proceed withthe recruitment process, before the closing date of this advert.## Ngā taipitopito tūranga mahi | Job details| | || --- | --- || Employer: | Health New Zealand - Te Whatu Ora Te Tai o Poutini West Coast || Location: | Buller and Northern Areas || Position type: | Permanent Full time || Category: | Health || Date listed: | 28-Sep-2026 || Salary range: | N/A || Closing date: | 12-Oct-2026 || Reference: | PC4545192 |