Concierge

Canon Australia; New Zealand; On-site; NZD 50,000 - 65,000; Full time

Job summary

Canon Business Services (CBS) in Wellington seeks a Corporate Concierge to welcome visitors, manage the front office, and support meeting rooms and events. Based at One New Zealand, you'll deliver first-class service, protect confidentiality, and represent Canon and One New Zealand with professionalism.

The role requires a polished appearance, excellent communication, and strong organisational skills. You’ll work with internal and external stakeholders, coordinate room bookings, and help with

Qualifications

• Minimum of 2 years proven experience in corporate hospitality and/or office support.
• Excellent personal presentation and professional demeanor.
• Strong multitasking and organisational abilities.
• Excellent written and verbal communication skills.
• Ability to work well in a team and independently when needed.
• Proficient in MS Office; experience with room booking software is a plus.

Responsibilities

• Greet visitors and provide a first-class front-of-house experience.
• Manage Visitor Registration System and maintain front office area.
• Coordinate room bookings and event setup/teardown.
• Liaise with clients and hosts; support mailroom and facilities tasks.
• Ensure site health and safety standards are followed.
• Provide high-quality customer service to internal and external stakeholders.

Skills

Personal presentation

Multitasking

Organisational skills

Communication skills

Teamwork & independence

Adaptability

Tools

MS Office

Room booking software

Job description

At Canon Business Services (CBS), we're a technology solutions partner for ambitious organisations. Across Australia, New Zealand and the Philippines, we help customers move past roadblocks, embrace opportunities and achieve real business outcomes through smart technology, business process and workplace solutions. By combining deep expertise with a focus on outcomes, we help organisations move faster, work smarter and unlock what's next.

What makes CBS different is our people and our solutionist mindset. We don't jump to quick fixes, we look deeper, ask the right questions and work closely with our customers to solve what really matters. Through our Truly Care approach, we listen with curiosity, plan with expertise and deliver with efficiency, building trusted partnerships that create lasting value and real results.

When you join CBS, you'll be part of a business that invests in your growth and development. You'll have the opportunity to work alongside talented experts, contribute to meaningful outcomes for customers and take on new challenges that help you build your career. Together, we're creating smarter solutions, delivering real results and making a genuine impact for the organisations we support.

About the Role | Mō te Tūranga

We have an exciting opportunity for a Corporate Concierge to join our Canon team that supports our premier client, One New Zealand. You will be based at One New Zealand’s amazing corporate offices in Wellington. Here, you'll enjoy the perks of collaborating with a dynamic and fun team and working in modern offices.

As the first point of contact for all visitors, you will play a vital role ensuring everyone receives a first-class experience. The Corporate Concierge is entrusted with maintaining confidentiality, exercising discretion, and representing Canon and One New Zealand in an ethical and professional manner .

Scope of the role includes:

• Maintaining a comprehensive knowledge of organisation structure and employees
• Meeting and greeting visitors, providing exceptional customer service
• Efficiently managing the Visitor Registration System of the building
• Maintaining an immaculate front office area
• Liaising with clients and hosts
• Provide outstanding customer service to internal and external stakeholders
• In charge of meeting and events amenities and assisting with event setup or set down
• Assisting with room bookings administration
• Escorting clients to meeting rooms when required
• Ensuring site compliance with Canon and One New Zealand Health & Safety Standards
• Mailroom and administration support
• Building and Facilities Support

We are seeking an individual who takes pride in providing excellent customer service and always maintains a high level of professionalism. Your positive attitude and adaptable nature will contribute to the collaborative and high-energy team.

Key skills and experience include:

• Very high standard of personal presentation
• Minimum of 2 years proven experience in corporate hospitality and/or office support
• Superior multitasking and organisational skills
• Strong attention to detail
• Intermediate MS Office skills; experience with room booking software preferable
• Excellent communication skills, both written and verbal
• A positive attitude and a flexible, adaptable nature
• Ability to work effectively within a team environment and independently when needed

What’s in it for you | He Aha kei roto mōu

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer focused on strengthening our inclusive culture, all applicants will be considered and we welcome applications from people of all ages, cultures including Māori and Pasifika peoples, abilities, religious beliefs, national origin, sexual orientation and gender identities. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work.

All applicants must be eligible to work in the country they are applying to at the time of application.

Successful applicants will be notified of next steps.