Concierge

Canon Business Services ANZ; Wellington; On-site; NZD 45,000 - 60,000; Full time

Job summary

Canon Business Services ANZ in Wellington invites a Corporate Concierge to join our team servicing One New Zealand. You will be the first point of contact for visitors, delivering a first-class experience in a modern office environment.

We value professional presentation, strong communication and the ability to multitask across reception, visitor registration, room bookings and events while upholding health & safety standards.

Qualifications

• Minimum of 2 years proven experience in corporate hospitality and/or office support.
• High standard of personal presentation and professional demeanor.
• Excellent written and verbal communication skills.
• Strong multitasking and organizational abilities.

Responsibilities

• Greet visitors and deliver first-class customer service.
• Manage Visitor Registration System and front office operations.
• Coordinate room bookings and event setup.
• Escort guests to meeting rooms and liaise with hosts.
• Ensure health and safety compliance for Canon and One NZ.

Skills

Personal presentation

Corporate hospitality

Multitasking

Attention to detail

MS Office

Communication skills

Teamwork

Tools

Room booking software

Job description

• Corporate environment
• Work with a leading NZ brand
• Full-time permanent position, 40 hours per week, Monday – Friday

About Us | Mō Mātou

At Canon Business Services (CBS), we're a technology solutions partner for ambitious organisations. Across Australia, New Zealand and the Philippines, we help customers move past roadblocks, embrace opportunities and achieve real business outcomes through smart technology, business process and workplace solutions. By combining deep expertise with a focus on outcomes, we help organisations move faster, work smarter and unlock what's next.

What makes CBS different is our people and our solutionist mindset. We don't jump to quick fixes, we look deeper, ask the right questions and work closely with our customers to solve what really matters. Through our Truly Care approach, we listen with curiosity, plan with expertise and deliver with efficiency, building trusted partnerships that create lasting value and real results.

When you join CBS, you'll be part of a business that invests in your growth and development. You'll have the opportunity to work alongside talented experts, contribute to meaningful outcomes for customers and take on new challenges that help you build your career. Together, we're creating smarter solutions, delivering real results and making a genuine impact for the organisations we support.

About the Role | Mō te Tūranga

We have an exciting opportunity for a Corporate Concierge to join our Canon team that supports our premier client, One New Zealand. You will be based at One New Zealand’s amazing corporate offices in Wellington. Here, you'll enjoy the perks of collaborating with a dynamic and fun team and working in modern offices.

As the first point of contact for all visitors, you will play a vital role ensuring everyone receives a first-class experience. The Corporate Concierge is entrusted with maintaining confidentiality, exercising discretion, and representing Canon and One New Zealand in an ethical and professional manner .

Scope of the role includes:

• Maintaining a comprehensive knowledge of organisation structure and employees
• Meeting and greeting visitors, providing exceptional customer service
• Efficiently managing the Visitor Registration System of the building
• Maintaining an immaculate front office area
• Liaising with clients and hosts
• Provide outstanding customer service to internal and external stakeholders
• In charge of meeting and events amenities and assisting with event setup or set down
• Assisting with room bookings administration
• Escorting clients to meeting rooms when required
• Ensuring site compliance with Canon and One New Zealand Health & Safety Standards
• Mailroom and administration support
• Building and Facilities Support

About you | Mōu

We are seeking an individual who takes pride in providing excellent customer service and always maintains a high level of professionalism. Your positive attitude and adaptable nature will contribute to the collaborative and high-energy team.

Key skills and experience include:

• Very high standard of personal presentation
• Minimum of 2 years proven experience in corporate hospitality and/or office support
• Superior multitasking and organisational skills
• Strong attention to detail
• Intermediate MS Office skills; experience with room booking software preferable
• Excellent communication skills, both written and verbal
• Strong administration skills
• A positive attitude and a flexible, adaptable nature
• Ability to work effectively within a team environment and independently when needed

What’s in it for you | He Aha kei roto mōu

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer focused on strengthening our inclusive culture, all applicants will be considered and we welcome applications from people of all ages, cultures including Māori and Pasifika peoples, abilities, religious beliefs, national origin, sexual orientation and gender identities.

Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work.

All applicants must be eligible to work in the country they are applying to at the time of application.

Successful applicants will be notified of next steps.