Compliance Manager

Bayleys Real Estate; Auckland; On-site; NZD 110,000 - 170,000; Full time

Job summary

Bayleys Real Estate is seeking a proactive Compliance Manager in New Zealand to oversee AML/CFT compliance, customer risk assessments, and due diligence processes. The role involves training staff and ensuring adherence to laws like REINZ guidelines and the Real Estate Agents Act.

You will work with General Managers, agents and admin staff to uphold high standards and manage compliance-related issues, including disputes and deposits.

Qualifications

• Strong understanding of AML/CFT legislation and related compliance requirements.
• Ability to handle confidential information with discretion and accuracy.
• Commitment to obtaining Real Estate License within 12 months.
• Proactive, detail-focused and able to manage multiple tasks.

Responsibilities

• Lead AML/CFT compliance activities including customer due diligence and risk assessments.
• Deliver AML training and provide ongoing support across the business.
• Report unusual activity and escalate to AMLCO when required.
• Review and approve agency agreements and ensure regulatory compliance.
• Coordinate with finance on compliance issues including deposits and discrepancies.
• Support internal and external dispute resolution processes.

Skills

AML/CFT knowledge

Detail-oriented

Microsoft Office

Confidentiality

Real Estate License (within 12 months)

Education

Real Estate License (within 12 months)

Tools

Microsoft Office

Job description

About Bayleys

Bayleys is New Zealand’s largest full-service real estate company, offering expertise across residential, commercial, rural, property services, and asset management. With a strong reputation for excellence, innovation, and market leadership, Bayleys is committed to creating a collaborative and forward-thinking workplace where our people thrive

About the Role

Bayleys Real Estate is seeking a proactive and detail-oriented Compliance Manager to join our team. As Compliance Manager, you’ll be responsible for managing customer risk assessments, due diligence processes, and providing expert AML/CFT guidance. You’ll work closely with General Managers, agents, and admin staff, delivering training and ensuring our compliance standards are upheld.

Key Responsibilities

• Lead AML/CFT compliance activities, including customer due diligence and risk assessments.
• Deliver AML training and support across the business.
• Reporting unusual activity and pro-actively escalating to the AMLCO when required
• Review and approve agency agreements
• Ensure compliance with the Real Estate Agents Act, REINZ guidelines, and company policies.
• Liaise with finance on compliance-related issues including unallocated deposits and discrepancies.
• Support internal and external dispute resolution processes.

Skills & Experience

Essential

• Strong understanding of AML/CFT legislation
• High attention to detail and ability to manage multiple tasks under pressure.
• Intermediate to advanced Microsoft Office skills.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Commitment to completing your Real Estate License within the first 12 months.

Desirable

• Real estate compliance.
• Excellent interpersonal and communication skills.
• A proactive, solution-focused mindset with a “can-do” attitude.

Why Bayleys?

At Bayleys, we live by our Altogether Better philosophy. You’ll be part of a collaborative, high-performing team that values professionalism, integrity, and continuous improvement. We offer a supportive environment where your contributions truly make a difference.