Clinical Administration Support (Paediatric Ward)

Te Whatu Ora; Nelson; On-site; NZD 48,000 - 60,000; Full time

Job summary

Health New Zealand | Te Whatu Ora is seeking a Clinical Administration Support for the Paediatric Ward at Nelson Hospital. This permanent, full-time role covers front-line reception duties and patient admissions/discharges to ensure smooth ward administration.

You will work Monday to Friday, 7:30am–4pm, focusing on accurate patient data in clinical systems and strong teamwork with clinical staff. Able to handle a busy workload with discretion and empathy.

Qualifications

• Be positive, professional, and approachable.
• Excellent interpersonal skills and a passion for customer service.
• Proficient in Microsoft Office Suite with strong computer literacy.
• Demonstrate empathy, discretion, and commitment to patient confidentiality.
• Ability to prioritise tasks and manage a busy workload.
• Typing speed of 50 words per minute or more is essential. Medical terminology is advantageous.
• May be required to undertake a computer skills assessment.
• Eligible to work in New Zealand or hold a valid NZ work visa.

Responsibilities

• Provide clinical administration support for the Paediatric Ward, including front-line reception duties and patient admissions and discharges.
• Ensure accurate patient information is maintained within clinical systems.
• Support ward operations in a fast-paced environment, collaborating with doctors, nurses and admin staff.

Job description

Clinical Administration Support (Paediatric Ward)

Clinical Administration Support, Nelson Hospital,Permanent full time 1.0FTE (80 hours a fortnight)

• Work in arewarding, fast-paced environment where no two days are the same.
• Play an importantrole in supporting paediatric patients and their whānau throughout theirhealthcare journey.
• Join a supportiveand dynamic team of doctors, nurses, and Clinical Administration professionalscommitted to delivering exceptional patient-centred care.

Health New Zealand | Te Whatu Ora is firmly grounded in the principlesof Te Tiriti o Waitangi and is committed to building a health system thatserves all New Zealanders.

About the Role

As aClinical Administration Support team member, you will provide clinicaladministration support for the Paediatric Ward, including front-line receptionduties and patient admissions and discharges, helping to ensure the smoothadministrative running of the ward.

This role requires excellent attention todetail, strong organisational skills, and the ability to maintain accuratepatient information within our clinical systems.

Working hours are Monday to Friday 7.30am -4pm

Please view the position description for furtherinformation.

About the Team/Service/ Location

Our ClinicalSupport Services teamplays a vital rolein ensuring the smooth operation of the patient's journey. By providingessential administrative support, we enable clinical teams to focus ondelivering exceptional patient care. From coordinating schedules to managingdocumentation, we are the backbone of the hospital's daily operations. We offera supportive workplace with opportunities for professional development, careerprogression, job security, and staff wellbeing initiatives.

About you

As Clinical Administration Support, you will:

• Have a positive, professional, andapproachable manner;
• Possess excellent interpersonalskills and a passion for delivering outstanding customer service;
• Be proficient in the Microsoft Office Suite withstrong computer literacy;
• Demonstrate empathy, discretion, and acommitment to maintaining patient confidentiality;
• Have proven ability to prioritise tasks andmanage a busy workload effectively.

Atyping speed of 50 words per minute or more is essential. Medical terminologywould be advantageous but not essential. Our preferred applicants will berequired to undertake a computer skills assessment.

The successful candidate must be eligible to work in New Zealandor hold a valid NZ work visa at the time of applying.

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuringexcellent healthcare for the people of New Zealand. We embrace a workforce thatis diverse and inclusive so that we are better positioned to understand andservice our community. We welcome applications from our diverse Māori,Pacific, disabled, and rainbow communities.

Job details

Job Reference:

Job Reference: R1N26-335

Location:

South Island - Nelson / Marlborough - Nelson