Clinic Reception & Admin Coordinator

Healthcarenz Limited; Auckland; On-site; NZD 42,000 - 52,000; Full time

Benefits offered by this job

Discounted Health Insurance

Exclusive Partnership Discounts

Mentorship programme

Online learning platform

Room to learn, develop and grow within

Job summary

Hands On Rehab, now part of Geneva Healthcare Group, is seeking an energetic receptionist/administrator for our South Auckland clinics. You will welcome patients, manage bookings and support clinicians to ensure smooth daily operations in a busy healthcare environment.

This full-time, onsite role runs Monday to Friday between 8:00am and 6:00pm, with start times varying within those hours. NZ residency or valid work permit is required to apply.

Qualifications

• NZ residency or valid NZ work permit required.
• Onsite reception/admin role based in South Auckland clinics.
• Full-time, 40 hours per week, Mon-Fri 8:00–18:00.

Responsibilities

• Be the welcoming first point of contact for patients, visitors and healthcare professionals.
• Coordinate appointments and manage clinician diaries to keep the clinic running smoothly.
• Support patients with enquiries and provide a positive experience throughout their rehabilitation journey.
• Maintain accurate patient records, ACC documentation and clinic administration processes.
• Work closely with therapists and the wider team to support exceptional patient care.
• Build positive relationships with patients, referrers and healthcare partners while delivering outstanding service.

Skills

Warm personality

Communication skills

Organisational skills

Attention to detail

Team player

IT skills

Healthcare admin experience

Tools

Patient management software

Job description

Hands On Rehab, now part of Geneva Healthcare Group, is seeking an energetic receptionist/administrator for our South Auckland clinics. You will welcome patients, manage bookings and support clinicians to ensure smooth daily operations in a busy healthcare environment.

This full-time, onsite role runs Monday to Friday between 8:00am and 6:00pm, with start times varying within those hours. NZ residency or valid work permit is required to apply.