Occupational Health Admin: Clinic Ops & Scheduling Lead

Habit Group; Whangarei; On-site; NZD 40,000 - 60,000; Full time

Job summary

Habit Health is seeking an Administrator/Receptionist based at our Reyburn Street clinic in Whangarei to support our Occupational Health Services. You’ll be the first point of contact for patients, manage bookings, and coordinate nurse schedules.

This permanent full-time role suits a proactive administrator who thrives in a fast-paced environment, has excellent organisational and communication skills, and provides outstanding support to clients, employers and clinicians.

Qualifications

• Exceptional attention to detail with good reporting and email skills.
• Good interpersonal and telephone skills.
• Ability to thrive in a fast-paced, ever-changing environment.
• Confidence working across multiple practice management systems (computer systems).

Responsibilities

• Main point of contact on reception for telephone bookings and arrival checks.
• Coordinating nurse schedules across NZ to optimise assessments and resource allocation.
• Triaging non-occupational health requests to the relevant internal departments.
• Acting as a key point of contact and support for clients, employers, clinicians, and internal teams.
• Coordinating travel logistics for nurses including accommodation and transport.
• Managing booking requests and communications via phone and email.
• Supporting customer-specific programmes, including flu vaccination campaigns.
• Assisting with wider bookings projects and supporting team members as required.
• Invoicing of clinic attendances.

Skills

Organisational skills

Attention to detail

Telephone skills

Interpersonal skills

Email skills

Tools

Practice management systems

Job description

Habit Health is seeking an Administrator/Receptionist based at our Reyburn Street clinic in Whangarei to support our Occupational Health Services. You’ll be the first point of contact for patients, manage bookings, and coordinate nurse schedules.

This permanent full-time role suits a proactive administrator who thrives in a fast-paced environment, has excellent organisational and communication skills, and provides outstanding support to clients, employers and clinicians.