Clinic Administrator

Habit Health; Upper Hutt; On-site; NZD 50,000 - 66,000; Full time

Benefits offered by this job

Team culture

Regular social events

Well-being initiatives

Job summary

Pacific Health Group is seeking a friendly Clinic Administrator for their Upper Hutt clinic. You will support clinicians, manage daily scheduling, and handle patient enquiries with a strong focus on service quality.

This role is ideal for someone who enjoys organising and delivering excellent customer care in a healthcare setting. You will work in a collaborative team, maintain accurate records, and contribute to a smooth patient journey from first contact to follow-up.

Qualifications

• Experience in a customer-facing/admin role, preferably in healthcare.
• Excellent communication skills in a busy front-dofhouse environment.
• Full, valid NZ driver’s license.

Responsibilities

• Manage clinician diaries for efficient scheduling.
• Liaise with ACC to invoice, register claims and reconcile payments.
• Process client payments and maintain banking records.
• Manage debtor control.

Skills

Customer service

Organisational skills

Communication

Tools

Microsoft Office

Job description

Description: Looking for your next administration role in a friendly and fast-paced healthcare environment?

We're seeking an enthusiastic and customer-focused Clinic Administrator to join our Upper Hutt team. This opportunity is perfect for someone who enjoys helping people, thrives on keeping things organised, and takes pride in delivering excellent customer service. Whether you're an experienced administrator, receptionist, or coordinator, you'll play a key role in supporting our clinicians and ensuring our clients have a positive experience from the moment they contact us.

Main responsibilities:

• Manage clinician diaries for efficient scheduling
• Liaise with ACC to invoice, register claims and reconcile payments
• Process client payments and maintain banking records
• Manage debtor control

The benefits of working with us:

• Great team culture with regular social events, weekly treats, award schemes
• Active manager feedback, aimed at growth and excellence
• Well-being initiatives: annual eye exam, flu vaccination, access to EAP services

The ideal candidate:

• Warm and approachable - a friendly manner is key!
• Previous experience in a customer facing / admin role, preferably in healthcare
• Sound skills using Microsoft Office
• Excellent communication skills - you will be meeting new and varied people every day!
• Full, valid NZ drivers license

Confidentiality is assured

Applicants must be currently residing in New Zealand, hold valid work rights, and be available to commence employment immediately.

Pacific Health Group is an equal opportunity employer, dedicated to diversity hiring and providing a safe space to people of all cultures, languages, experiences and backgrounds.