Checkout Leader: Drive Exceptional Front-End Service

Foodstuffs North Island; Manawatū-Whanganui; On-site; NZD 60,000 - 75,000; Full time

Benefits offered by this job

Staff discount

Career progression

Flexible shifts

Job summary

Foodstuffs North Island is seeking a Checkout Manager to lead our checkout team and ensure a fast, friendly, and efficient customer experience. You will oversee rosters, coach staff, and maintain high service standards in a busy supermarket environment.

We value proactive leaders who communicate well, think on their feet, and foster a positive team culture. This role requires weekend shifts and hands-on leadership across front-end operations.

Qualifications

• Demonstrated customer service excellence in retail or supermarket settings.
• Proven leadership or mentoring experience with the ability to develop a team.
• Strong written and spoken English with clear communication skills.

Responsibilities

• Lead the checkout team and coordinate rosters to keep front-end operations smooth.
• Provide proactive coaching to team members and uphold service standards.
• Ensure accurate cash handling, safety, and compliance during shifts.

Skills

Customer service

Leadership

English communications

Teamwork

Problem solving

Adaptability

Time management

Education

NCEA Level 2 or equivalent

Tools

POS systems

Roster management tools

Job description

Foodstuffs North Island is seeking a Checkout Manager to lead our checkout team and ensure a fast, friendly, and efficient customer experience. You will oversee rosters, coach staff, and maintain high service standards in a busy supermarket environment.

We value proactive leaders who communicate well, think on their feet, and foster a positive team culture. This role requires weekend shifts and hands-on leadership across front-end operations.