Checkout Team Lead - Customer Experience & Operations

Foodstuffs North Island; Whanganui; On-site; NZD 48,000 - 56,000; Full time

Job summary

New World Stratford is seeking a Checkout Supervisor to lead our front-end team and ensure smooth customer flow. You will support the Checkout Manager in daily department operations and help maintain high service standards across busy periods.

Key qualities include being outgoing, reliable and able to communicate clearly with diverse customers. Applicants must have the right to work in New Zealand and a willingness to obtain a Duty Manager certificate if needed.

Qualifications

• Previous checkout supervisory experience or similar team leadership role.
• Strong customer-service orientation and communication skills.
• Ability to manage a busy front-end environment and maintain high standards.

Responsibilities

• Lead the Checkout team in day-to-day operations.
• Oversee opening and closing of the Checkout department as required.
• Support the team to deliver efficient, friendly customer service.

Skills

Outgoing personality

Customer service

Leadership

Team supervision

Job description

New World Stratford is seeking a Checkout Supervisor to lead our front-end team and ensure smooth customer flow. You will support the Checkout Manager in daily department operations and help maintain high service standards across busy periods.

Key qualities include being outgoing, reliable and able to communicate clearly with diverse customers. Applicants must have the right to work in New Zealand and a willingness to obtain a Duty Manager certificate if needed.