Checkout Team Lead — Calm, Customer-Driven Leader

Foodstuffs North Island; Auckland; On-site; NZD 52,000 - 66,000; Full time

Job summary

Foodstuffs North Island is seeking a hands-on Checkout Supervisor to lead a busy front-end team in Auckland. You will supervise the checkout area, model excellent customer service, and keep operations running smoothly during peak periods.

Ideal candidates have checkout or customer service experience, are confident leaders, and can multitask while prioritizing tasks. Hours include Thursday and Sunday shifts; LCQ or GMCertificate is advantageous but not essential.

Qualifications

• Checkout & customer service experience required
• Leads by example and sets high standards
• Calm under pressure with strong prioritization
• Excellent communication and team collaboration

Responsibilities

• Lead the checkout team by example and drive outstanding customer service
• Supervise multiple tasks across checkouts and Lotto services, prioritizing needs
• Monitor shop floor and assist as needed during busy periods
• Maintain a calm, professional presence during peak times

Skills

Leadership

Customer service

Multitasking

Communication

Education

LCQ or GMCertificate

Job description

Foodstuffs North Island is seeking a hands-on Checkout Supervisor to lead a busy front-end team in Auckland. You will supervise the checkout area, model excellent customer service, and keep operations running smoothly during peak periods.

Ideal candidates have checkout or customer service experience, are confident leaders, and can multitask while prioritizing tasks. Hours include Thursday and Sunday shifts; LCQ or GMCertificate is advantageous but not essential.