Front-End & Online Customer Services Lead

Foodstuffs South Island Limited; Rangiora; On-site; NZD 60,000 - 75,000; Full time

Benefits offered by this job

Life insurance

Discounts with local gym memberships

Uniform provided

Job summary

PAK'nSAVE Rangiora, part of Foodstuffs South Island Limited, seeks a confident Customer Services Assistant Manager to lead the Checkouts and Online Shopping front-end. You will support the Customer Service Manager and Online Manager, guiding the team to deliver excellent service and smooth daily operations.

The role is a permanent, full-time position (40 hours per week) with one weekend shift. LCQ and General Manager's Certificate are essential, and you will be a visible, proactive leader with

Qualifications

• Proven leadership and team development skills.
• Strong customer service orientation and presentation standards.
• Excellent communication and organisational abilities.
• Ability to prioritise in a fast-paced environment.
• Willingness to learn and take on greater responsibility.

Responsibilities

• Support and lead front-end Checkout and Online Shopping teams.
• Provide day-to-day supervision and coaching for staff.
• Ensure high standards of customer service and smooth department operation.
• Collaborate with Customer Service Manager and Online Manager on daily tasks.

Skills

Leadership

Customer service

Communication

Organisation

Time management

Adaptability

Problem solving

Education

LCQ

General Manager's Certificate

Job description

PAK'nSAVE Rangiora, part of Foodstuffs South Island Limited, seeks a confident Customer Services Assistant Manager to lead the Checkouts and Online Shopping front-end. You will support the Customer Service Manager and Online Manager, guiding the team to deliver excellent service and smooth daily operations.

The role is a permanent, full-time position (40 hours per week) with one weekend shift. LCQ and General Manager's Certificate are essential, and you will be a visible, proactive leader with