Casual Front Desk Receptionist: Welcoming & Admin Support

Summerset; Napier; On-site; NZD 30,000 - 39,000; Part time

Job summary

Summerset in the Bay village is seeking a friendly casual Receptionist to be the first point of contact for residents and visitors. You will create a warm, welcoming environment while supporting the team with a range of administrative tasks.

As the front desk, you will greet guests, manage phone and email inquiries, schedule appointments, handle mail, and maintain a tidy reception area. We value initiative, clear communication, and the ability to work independently in a busy aged-care setting.

Qualifications

• Customer service superstar with a strong administration background.
• Proven abilities in providing administrative support to a management team.
• Attention to detail, accuracy and time management.
• Able to work independently and take initiative.
• Strong communicator with people from all walks of life.

Responsibilities

• Greet and direct visitors, ensuring a positive first impression of our organization.
• Answer and manage incoming phone calls, emails, and other communications.
• Schedule appointments and maintain an up-to-date calendar for the office.
• Handle basic administrative tasks, including filing, data entry, and document preparation.
• Manage incoming and outgoing mail and packages.
• Maintain a clean and organized reception area.
• Assist with various office tasks to support the team's efficiency.
• Ensure security protocols are followed, including visitor sign-in procedures.

Skills

Customer service

Administration

Scheduling

Communication

Initiative

Tools

MS Office

Job description

Summerset in the Bay village is seeking a friendly casual Receptionist to be the first point of contact for residents and visitors. You will create a warm, welcoming environment while supporting the team with a range of administrative tasks.

As the front desk, you will greet guests, manage phone and email inquiries, schedule appointments, handle mail, and maintain a tidy reception area. We value initiative, clear communication, and the ability to work independently in a busy aged-care setting.