Office Manager

CGR Services; Auckland; On-site; NZD 65,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Share scheme

Birthday leave

Supplier discounts

Job summary

Summerset Cambridge village is seeking an experienced Office Manager to be the welcoming face of our community. You will support the Village Manager and Care Centre team, handling front-of-house reception and a broad range of administration duties to keep the village running smoothly.

You’ll manage invoices, debtor statements, purchase orders, staff files, newsletters and diary management, while assisting the care centre with resident information and reporting.

Qualifications

• Strong administration background in a sole charge Office Administration role.
• Experience in accounts, reconciliations and reporting to a management team.
• Proven customer service excellence.

Responsibilities

• Provide efficient administration and document control for Village and Care Centre.
• Deliver reception duties and customer service to visitors and staff.
• Manage invoicing, debtors, purchase orders, staff files, newsletters, and diary management.
• Support care centre with resident information, clinical files, and reporting.
• Ensure office operates in a professional and friendly manner.

Skills

Customer service

Accounts/Finance management

Database management

Job description

Job Description

As the Office Manager at our Cambridge village, you’ll be the welcoming face of our community, building meaningful connections with residents, their families, and visitors alike.

Reporting to the Village Manager, you’ll play a key role in the Leadership Team, supporting our Village Manager, Care Centre Manager and Sales Manager and helping to shape the culture and direction of our growing village. With your blend of exceptional customer care and technical know‑how, you’ll also be responsible for:

• Providing efficient and timely administration, management support and document control to both the Village and Care Centre.


• Delivering superb customer service at reception for a few hours each day to our visitors, residents, village management team, and staff.


• Managing back‑office functions such as invoicing, outstanding debtors, purchase orders, staff files, newsletters, and diary management for the Village Manager.


• Supporting our care centre with resident information, clinical files, temp agency staffing and reporting.


• Ensuring the Village office is managed in a professional and friendly manner helping operate the smooth day to day running of the village.

This is full-time permanent role working, Monday to Friday 8.30am to 5.00pm.

Qualifications

As an experienced Office Manager, you will be no stranger to setting up the rhythms of a new office, ensuring policies, procedures and a seamlessly run office and front of house reception are humming. You will also be:

• A customer service superstar with a strong administration background ideally in a sole charge Office Administration role


• Proven abilities in accounts/financial management, reconciliations, database management and providing administrative support to a management team

At Summerset, we believe diversity strengthens our team and enriches the care we provide. We welcome applications from people of all backgrounds, experiences, and walks of life.

Additional Information

Summerset's known for its excellent benefits and strong sense of values around care, teamwork and drive for excellence. With some of the best benefits in the sector, some of these include:

• Southern Cross Health Essentials Insurance


• Annual Employee Share Scheme


• Birthday leave


• Discounts at a range of suppliers

Next Steps

Applications for this role will close on Monday 14th September.