Village Assistant - Casual

Summerset Holdings; Auckland; Hybrid; NZD 30,000 - 39,000; Full time

Benefits offered by this job

Discounts from suppliers

Supportive team culture

Career development opportunities

Job summary

Summerset Holdings seeks a Village Assistant for the Milldale Village on a casual, as-needed basis. You will be the first point of contact for village matters, delivering a calm, reassuring presence to residents and ensuring safety and security on duty.

Daily duties include responding to medical incidents, cleaning facilities, handling admin tasks, coordinating with emergency services, monitoring security, and communicating with the Village Manager.

Qualifications

• Calm, confident presence to the role, able to work alone overnight.
• Able to think on your feet and make sound decisions under pressure.
• Strong communication and observational skills are essential.

Responsibilities

• Provide calm, professional first response to medical emergencies.
• Perform cleaning duties and maintain facilities cleanliness.
• Handle administrative tasks (paperwork, scheduling, data entry).
• Liaise with emergency services when needed.
• Monitor village security and respond to unusual activity.
• Maintain clear communication with the Village Manager.

Skills

Calm under pressure

Strong communication

Decision making

Observant

Education

First aid certificate

Full driver's license

Job description

Company Description:

At Summerset, from the moment we start developing a village, to when our residents call it home, it’s the passion and dedication of our people that brings our villages to life. We are one team united by being part of something bigger – to bring the best of life to our residents.

Job Description:

We are looking for an exceptional Village Assistant to join ourMilldaleVillage.You will ensure the safety and security of the village and be ready to respond to any medical or emergency incidents that may arise.

You will be responsible for being the first point of contact for all Village related matters whilst on duty and more importantly providing a visible, reassuring presence, and ensuring our residents feel safe and supported..

Your day-to-day will include:

• Providing a calm, professional first response to medical emergencies
• Cleaning duties (maintaining cleanliness of facilities)
• Administrative duties (handling paperwork, scheduling, or data entry)
• Liaising with emergency services when needed
• Monitoring village security and respond to any unusual activity
• Maintaining clear communication with the Village Manager

This is a casual role, working on as and when needed basis.

Qualifications:

You’ll be someone who brings a calm, confident presence to the role—comfortable working alone overnight, capable of thinking on your feet, and able to make sound decisions under pressure without hesitation.

You’ll also bring:

• Confident working independently and making quick, effective decisions when needed
• A strong communicator who remains calm and composed in high-pressure or emergency situations
• Naturally responsible, dependable, and highly observant, with great attention to detail
• Able to build rapport and trust with residents
• Has a current First aid certificate (preferrable)and full drivers license

At Summerset, we believe diversity strengthens our team and enriches the care we provide. We welcome applications from people of all backgrounds, experiences, and walks of life.

Additional Information:

Summerset's known for its excellent benefits and strong sense of values around care, teamwork and drive for excellence. With some of the best benefits in the sector, some of these include:

• Discounts from a wide range of suppliers
• Asupportive team culturewhere you’re truly valued
• Career development opportunitiesacross aged care, hospitality, wellness and more

Applications for this role will close on Monday 21st September.