Receptionist - Casual

Summerset; Napier; On-site; NZD 30,000 - 39,000; Part time

Job summary

Summerset in the Bay village is seeking a friendly casual Receptionist to be the first point of contact for residents and visitors. You will create a warm, welcoming environment while supporting the team with a range of administrative tasks.

As the front desk, you will greet guests, manage phone and email inquiries, schedule appointments, handle mail, and maintain a tidy reception area. We value initiative, clear communication, and the ability to work independently in a busy aged-care setting.

Qualifications

• Customer service superstar with a strong administration background.
• Proven abilities in providing administrative support to a management team.
• Attention to detail, accuracy and time management.
• Able to work independently and take initiative.
• Strong communicator with people from all walks of life.

Responsibilities

• Greet and direct visitors, ensuring a positive first impression of our organization.
• Answer and manage incoming phone calls, emails, and other communications.
• Schedule appointments and maintain an up-to-date calendar for the office.
• Handle basic administrative tasks, including filing, data entry, and document preparation.
• Manage incoming and outgoing mail and packages.
• Maintain a clean and organized reception area.
• Assist with various office tasks to support the team's efficiency.
• Ensure security protocols are followed, including visitor sign-in procedures.

Skills

Customer service

Administration

Scheduling

Communication

Initiative

Tools

MS Office

Job description

You can help bring our villages to life!

At Summerset, from the moment we start developing a village, to when our residents call it home, it’s the passion and dedication of our people that brings our villages to life. We are one team united by being part of something bigger – to bring the best of life to our residents.

Job Description

We are seeking a professional and organised casual Receptionist to join our team at ourSummerset in the Bay village. As the first point of contact, you will play a crucial role in creating a warm, welcoming environment for our residents and visits, while supporting our team with a variety of administrative tasks.

Key responsibilities include:

• Greet and direct visitors, ensuring a positive first impression of our organization
• Answer and manage incoming phone calls, emails, and other communications
• Schedule appointments and maintain an up-to-date calendar for the office
• Handle basic administrative tasks, including filing, data entry, and document preparation
• Manage incoming and outgoing mail and packages
• Maintain a clean and organized reception area
• Assist with various office tasks as needed, supporting the team's efficiency
• Ensure security protocols are followed, including visitor sign-in procedures

This is a casual role working on an as needed basis.

Qualifications

What we are looking for:

• A customer service superstar with a strong administration background
• Proven abilities in providing administrative support to a management team
• Attention to detail, accuracy and time management
• Someone who is able to work independently and take initiative
• A strong communicator with people from all walks of life

At Summerset, we believe diversity strengthens our team and enriches the care we provide. We welcome applications from people of all backgrounds, experiences, and walks of life.

Additional Information

We are proud to show our appreciation for the passion and commitment our people show every day, by offering a selection of employee benefits:

Our benefits include:

• Discounts from a wide range of providers
• Be part of a supportive team who's passionate about making a genuine difference
• Opportunities to progress your career with Summerset