Casual Banking & Customer Service Pro – Flexible Hours

Bank Of New Zealand; New Zealand; On-site; NZD 30,000 - 36,000; Part time

Job summary

Bank of New Zealand is seeking casual Customer Service Bankers to join our Waikato branches. You will be the first point of contact on the floor, engaging with customers and assisting with their everyday banking needs in a friendly, responsive manner.

As a casual employee, there are no guaranteed hours or regular patterns of work. This role offers flexibility and a chance to learn BNZ’s online platforms while delivering excellent customer service.

Qualifications

• Previous customer service experience preferred.
• Ability to work in a fast-paced environment.
• Strong communication and listening skills.

Responsibilities

• Engage with customers in a warm, friendly manner.
• Processing customer transactional banking needs.
• Updating customers' personal details and identification.
• Assist with general product and service enquiries and recommend solutions.
• Educate customers on online platforms, tools, and digital solutions.

Skills

Customer service experience

Communication skills

Problem solving

Job description

Bank of New Zealand is seeking casual Customer Service Bankers to join our Waikato branches. You will be the first point of contact on the floor, engaging with customers and assisting with their everyday banking needs in a friendly, responsive manner.

As a casual employee, there are no guaranteed hours or regular patterns of work. This role offers flexibility and a chance to learn BNZ’s online platforms while delivering excellent customer service.