Casual Banking Associate — Flexible Hours

Bank Of New Zealand; New Zealand; On-site; NZD 30,000 - 39,000; Full time

Job summary

Bank of New Zealand is seeking a friendly Casual Customer Service Banker to support branch customers across Tauranga and Te Puke. No two days are the same, and flexibility is key as you engage with customers and help with everyday banking needs.

You will learn banking basics on the job, handle transactions, update records, and promote digital channels. A passion for helping people and strong communication are essential, even without prior banking experience.

Qualifications

• Casual role with no guaranteed minimum hours.
• Previous customer service experience preferred.
• Banking experience is not required; on-the-job training provided.

Responsibilities

• Engage with customers in a warm, friendly manner to understand needs.
• Process customer transactions accurately and efficiently.
• Update customer details and identification.
• Assist with general product and service enquiries and recommend solutions.
• Educate customers on online platforms and digital solutions.

Skills

Customer service

Cash handling

Communication

Job description

Bank of New Zealand is seeking a friendly Casual Customer Service Banker to support branch customers across Tauranga and Te Puke. No two days are the same, and flexibility is key as you engage with customers and help with everyday banking needs.

You will learn banking basics on the job, handle transactions, update records, and promote digital channels. A passion for helping people and strong communication are essential, even without prior banking experience.