Casual Banking Concierge - Flexible Customer Support

BNZ; Hastings; Presencial; NZD 30 000 - 39 000; Tempo integral

Resumo da oferta

Bank of New Zealand is seeking a Casual Customer Service representative in Hawke's Bay. You will be the first point of contact on the branch floor, engaging customers with a warm, helpful approach while handling everyday banking tasks and assisting with inquiries.

No guaranteed hours apply, but you will learn banking basics and have opportunities to grow your skills in a supportive, energetic team environment across Hastings, Napier, and nearby branches.

Qualificações

• Previous customer service experience is preferred.
• Willingness to learn banking basics.
• Able to adapt in a fast-paced environment and deliver excellent service.

Responsabilidades

• Engage with customers in a warm, friendly manner on the branch floor.
• Process customer transactional banking needs accurately and efficiently.
• Update customers' personal details and identification as required.
• Assist with general product queries and recommend solutions to help customers achieve financial goals.
• Educate customers on BNZ online platforms and digital tools.

Conhecimentos

Customer service

Communication

Problem solving

Resilience

Multitasking

Descrição da oferta de emprego

Bank of New Zealand is seeking a Casual Customer Service representative in Hawke's Bay. You will be the first point of contact on the branch floor, engaging customers with a warm, helpful approach while handling everyday banking tasks and assisting with inquiries.

No guaranteed hours apply, but you will learn banking basics and have opportunities to grow your skills in a supportive, energetic team environment across Hastings, Napier, and nearby branches.