Car Rental Operations Consultant (Part-Time)

Avis Budget Group; Wellington; On-site; NZD 29,000 - 41,000; Part time

Benefits offered by this job

Uniform provided

Parking provided

Wellbeing programme

Employee discounts

Full training provided

Job summary

Avis Budget Group at Wellington Airport is seeking a Rental Operations Agent for a permanent, part-time 32-hour week. This role blends front-counter customer service with back-of-house tasks in a fast-paced hospitality environment.

You will handle rental transactions, contracts, bookings, vehicle inspections, maintenance checks, and vehicle cleaning. Full training provided; uniform and parking included. Join a global company with career growth potential and an inclusive culture.

Qualifications

• Experience in retail, hospitality or customer service preferred.
• Ability to work in a fast-paced environment.
• Willingness to learn and follow company procedures.

Responsibilities

• Handle rental transactions, contracts and bookings at the counter.
• Interact with customers and promote products and services.
• Inspect vehicles for damages and maintenance issues, drive and park cars, and clean interiors/exteriors.

Skills

Customer service

Retail experience

Hospitality

Fast-paced environment

Job description

Best of both world where you are not just sitting behind a desk all day! Based at our Wellington Airport,we have a part-time position available for someone who has exceptional customer service skills and isn't afraid of hard work.

We operate 7 days a week, we are looking to fill a 32-hours part-time role working:

Wednesday - 7 am - 3 pm

Thursday - 7 am - 3.30 pm

Friday - 7 am - 3.30 pm

Saturday - 7 am - 4.30 pm

Snapshot:

Wellington Airport

Permanent, Part-Time Role (32 hours/week)

Supportive, Friendly, and Inclusive Culture

Entry-Level Opportunity with Full Training Provided

Global Company with Career Growth Potential

About the Role

As what we call a Rental Operations Agent you will be involved in all aspects of our business! This varied role covers both our front and back of house operations. On the counter you will be interacting with our customers, marketing products and services, completing rental transactions, contracts, and bookings.

On the other hand, you will be inspecting vehicles for damages and maintenance issues, driving, and parking our cars as well as cleaning vehicles (interior and exterior) in the wash bay so they are ready for our customers.

What’s on offer:

• $25.63 per hour, plus increase your earnings with our sales incentive scheme.
• Uniform and parking provided.
• Wellbeing programme incl. life insurance, discounted health insurance and superannuation options
• Employee discounts on car rental across Avis Budget Group and our partners including access to discounts and offers from retailers and big brands.
• Full training provided to help you achieve your goals & reach your potential.

What we are looking for:

• Full, clean, valid class 1 driver’s licence is essential for this role.
• Previous experience within retail, hospitality, customer service or similar roles
• Ability to work in a fast-paced environment while delivery exceptional customer service.
• Comfortable learning and using various computer systems to accurately input rental information (training will be provided)
• Ability to follow procedures and adhere to company guidelines and standards.

About Avis Budget Group

We don't just rent cars. We're changing the way people move. Across our world-famous brands -Avis, Budget, Zipcar, and Apex- we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.

With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.