Car Rental Operations Consultant (Part-Time)

United States 1 AB Car Rental Services; Wellington; On-site; NZD 29,000 - 41,000; Part time

Benefits offered by this job

Uniform and parking provided

Wellbeing programme incl. life/health/

Job summary

Avis Budget Group is seeking a Rental Operations Agent at Wellington Airport, New Zealand, for a part-time role (32 hours per week). You will handle both front- and back-of-house tasks, including rentals, contracts and bookings, and customer interactions.

Responsibilities include inspecting vehicles, driving, parking, and cleaning vehicles to be ready for customers. Full training is provided, with a supportive, inclusive culture and a clear opportunity for growth.

Qualifications

• Full, clean, valid class 1 driver’s licence is essential.
• Previous experience within retail, hospitality or customer service is desirable.
• Ability to work in a fast-paced environment while delivering exceptional customer service.
• Comfortable learning and using various computer systems (training provided).
• Ability to follow procedures and adhere to company guidelines and standards.

Responsibilities

• Interact with customers at the counter, market products and services, process rental transactions, contracts and bookings.
• Inspect vehicles for damages and maintenance issues, drive and park vehicles, and clean interiors/exteriors in the wash bay.

Skills

Customer service

Retail experience

Hospitality experience

Communication

Job description

Best of both world where you are not just sitting behind a desk all day! Based at our Wellington Airport , we have a part-time position available for someone who has exceptional customer service skills and isn't afraid of hard work.

We operate 7 days a week, we are looking to fill a 32-hours part-time role working:

• Wednesday - 7 am - 3 pm
• Thursday - 7 am - 3.30 pm
• Friday - 7 am - 3.30 pm
• Saturday - 7 am - 4.30 pm

Snapshot

• Wellington Airport
• Permanent, Part-Time Role (32 hours/week)
• Supportive, Friendly, and Inclusive Culture
• Entry-Level Opportunity with Full Training Provided
• Global Company with Career Growth Potential

About the Role

As what we call a Rental Operations Agent you will be involved in all aspects of our business! This varied role covers both our front and back of house operations. On the counter you will be interacting with our customers, marketing products and services, completing rental transactions, contracts, and bookings.

On the other hand, you will be inspecting vehicles for damages and maintenance issues, driving, and parking our cars as well as cleaning vehicles (interior and exterior) in the wash bay so they are ready for our customers.

What's on offer

• $25.63 per hour , plus increase your earnings with our sales incentive scheme.
• Uniform and parking provided.
• Wellbeing programme incl. life insurance, discounted health insurance and superannuation options
• Employee discounts on car rental across Avis Budget Group and our partners including access to discounts and offers from retailers and big brands.
• Full training provided to help you achieve your goals & reach your potential.

What we are looking for

• Full , clean, valid class 1 driver's licence is essential for this role.
• Previous experience within retail, hospitality, customer service or similar roles
• Ability to work in a fast-paced environment while delivery exceptional customer service.
• Comfortable learning and using various computer systems to accurately input rental information (training will be provided)
• Ability to follow procedures and adhere to company guidelines and standards.

About Avis Budget Group

We don't just rent cars. We're changing the way people move.

Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.

With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

Wellington

New Zealand