Business Support Lead

New Zealand Health Group; Palmerston North; Hybrid; NZD 60.000 - 75.000; Vollzeit

Benefits dieser Stelle

Laptop

Learning, Development and Training

Partnership Discounts

Zusammenfassung

New Zealand Health Group in Palmerston North seeks a Business Support Lead to coordinate day-to-day operations and provide central support to Regional Service Managers. You will manage complex diaries, prioritise competing workloads and support managers with confidential information.

Join a role focused on efficiency, consistency and quality across services, with opportunities for development and a permanent full-time position in the Palmerston North area.

Qualifikationen

• Significant experience in senior administration or executive support.
• 3–5 years supporting complex programmes or transformation activity.
• Strong diary, scheduling, workflow and organisational skills.
• Excellent written and verbal communication.
• Ability to handle confidential information with discretion.

Aufgaben

• Lead and coordinate day-to-day business support activities.
• Proactively manage diaries, scheduling and competing priorities.
• Support managers and senior leaders with complex priorities.
• Handle sensitive and confidential information.
• Maintain and improve reporting tools, trackers and templates.
• Demonstrate autonomy and proactive problem solving.

Kenntnisse

Senior administration

Executive support

Diary management

Scheduling

Stakeholder management

Attention to detail

Tools

Microsoft Office

SharePoint

Teams

Excel

PowerPoint

Jobbeschreibung

Explore Hāpainga Ora is part of HealthCare NZ, supporting people across New Zealand to live independently, safely and well within their communities.
We work alongside people with disabilities of all ages, their whānau and support networks to build capability, strengthen quality of life and deliver services in a culturally responsive way.

As an organisation we recognise our obligation to Te Tiriti o Waitangi and acknowledge Māori as tangata whenua who have unique values, social structures and worldviews. We work with a range of partners in local and central Government, public and private sector agencies and community groups to advise on delivering effective and efficient healthcare now and in the future.

• A great team of people who care about supporting and making a difference in the community
• Great job satisfaction, you'll be improving someone's life
• Partnership Discounts
• Laptop
• Learning, Development and Training Opportunities

As a Business Support Lead, you will play a key role in ensuring our Regional Service Managers and Service Managers receive exceptional operational and administrative support. Acting as the central coordination point for a wide range of business support activities, you will help drive consistency, efficiency and quality across our services.

You will work closely with managers, and Business Support Coordinators, and shared services teams to coordinate workflows, manage priorities, support people, processes, and contribute to continuous improvement initiatives. This role involves managing highly confidential people, operational and organisational information, requiring sound judgement, discretion and a high level of trust. Taking a proactive and solution-focused approach, you will anticipate challenges, identify practical solutions and ensure key actions, deadlines and priorities stay on track.

This is a varied and rewarding role where your contribution will help our leaders focus on supporting people, delivering high-quality services and achieving positive outcomes for the communities we serve.

This is a permanent, full-time role based in Palmerston North.

What you will be doing

• Lead and c oordinate day-to-day business support activities
• Proactively manage complex diaries, scheduling, and competing priorities
• Support managers
• Handle sensitive and confidential information
• Maintain and improve reporting tools, trackers, templates, and administrative systems
• Significant experience in senior administration, executive support, operational support or a similar business support role
• Experience supporting managers or senior leaders with complex and competing priorities
• Excellent attention to detail,, strong diary, scheduling, workflow and organisational skills
• The ability to work autonomously, anticipate issues and proactively find solutions
• Sound judgement and confidence handling confidential and sensitive information
• Strong written and verbal communication skills
• Collaborative and relationship driven
• Strong Microsoft Office Skills (Excel, Word, PowerPoint, Teams and SharePoint)
• Ability to develop and maintain reporting templates, trackers and programme documentation
• Minimum 3–5 years’ experience supporting complex programmes, projects, PMO functions, transformation activity or organisational change
• Understanding of RAID management (Risk, Assumptions, Issues and Dependencies)
• Understanding of Te Tiriti o Waitangi principles and their application in service delivery environments
• Understanding of health, disability or social services sectors

Applicants for this position must be a NZ Resident/Citizen or have a valid NZ work permit.

Reference # 41211

Posted on 02 Nov 2026

Closes on 30 Nov 2026 17:00

Location(s) Palmerston North branch area

Expertise Administration

Job level(s) 1 - 3 years of experience, 3 - 5 years of experience, 5 - 7 years of experience