Business Manager (Finance and Insurance) - Hamilton

2 Cheap Cars Group Limited; Hamilton; On-site; NZD 90,000 - 120,000; Full time

Job summary

2 Cheap Cars Group Limited is seeking a Business Manager (Finance and Insurance) for our Hamilton branch. You will lead F&I operations, support the sales team, and drive profitability while delivering exceptional customer service.

The role requires experience in automotive sales, finance and insurance, and the ability to travel to other branches as needed. Weekend availability and NZ work rights are essential.

Qualifications

• Experience in a used vehicle dealership environment (essential).
• Proven experience selling finance, insurance, warranties, and other value-added products.
• Strong automotive sales skills with a track record of meeting and exceeding sales targets.
• Ability to quickly adapt to different branch environments and build rapport with customers and team members.
• Excellent communication, relationship-building, and negotiation skills.
• Strong organisational and time-management skills, with the ability to prioritise competing demands.
• Proactive and self-motivated, with the confidence to work independently when required.
• Ability to coach, support, and share best practices with sales teams across the network.
• Customer-focused mindset and commitment to delivering exceptional service.
• Strong commercial awareness and ability to identify opportunities to improve sales performance and profitability.
• A valid New Zealand Driver Licence (Restricted or higher).
• Willingness and ability to travel throughout New Zealand as required.
• NZ Residency, a valid NZ Work Visa, or the legal right to work in New Zealand.
• Availability to work weekends and public holidays as required in our seven-day retail environment.

Responsibilities

• Engage with potential customers and provide exceptional service throughout the car buying process.
• Demonstrate in-depth knowledge of stock and highlight features to match customer preferences.
• Utilise effective sales techniques to promote vehicles and meet monthly sales targets.
• Offer finance and insurance products and facilitate the purchasing process.
• Develop and maintain strong relationships with customers to foster loyalty.
• Collaborate with the team to share best practices and achieve goals.
• Stay up-to-date with industry trends, products, and competitor offerings.
• Support branch profitability and customer satisfaction through proactive sales activity.

Job description

Business Manager (Finance and Insurance) - Hamilton

About the role

We are seeking an experienced and results-driven Business Manager (F&I) to join our Hamilton branch.

This Hamilton-based role is primarily focused on supporting the local branch's Finance & Insurance (F&I) operations, maximising sales performance, assisting the sales team, and contributing to branch profitability and customer satisfaction. Occasional travel to other branches may be required from time to time to provide additional support when needed.

This is an excellent opportunity for someone with strong automotive sales and F&I experience who enjoys working closely with a dedicated team to achieve outstanding results and deliver exceptional customer service.

About you

Engage with potential customers, understanding their needs and providing exceptional service throughout the car buying process.

Demonstrate in-depth knowledge of our stock, highlighting features and benefits to match customers' preferences.

Utilize effective sales techniques to promote vehicles, ensuring monthly sales targets are consistently met and exceeded.

Offer finance and insurance products when appropriate, providing customers with comprehensive options and facilitating the purchasing process.

Develop and maintain strong relationships with customers, ensuring their satisfaction and fostering loyalty.

Collaborate closely with the team to exchange best practices, support one another, and collectively achieve team goals.

Keep up-to-date with industry trends, product knowledge, and competitor offerings to stay ahead of the market.

To be successful in this position, our ideal candidate will have:

Previous experience in a used vehicle dealership environment (essential).

Proven experience selling finance, insurance, warranties, and other value-added products.

Strong automotive sales skills with a track record of meeting and exceeding sales targets.

The ability to quickly adapt to different branch environments and build rapport with customers and team members.

Excellent communication, relationship-building, and negotiation skills.

Strong organisational and time-management skills, with the ability to prioritise competing demands.

A proactive and self-motivated approach, with the confidence to work independently when required.

The ability to coach, support, and share best practices with sales teams across the network.

A customer-focused mindset and commitment to delivering exceptional service.

Strong commercial awareness and the ability to identify opportunities to improve sales performance and profitability.

A valid New Zealand Driver Licence (Restricted or higher).

Willingness and ability to travel throughout New Zealand as required.

NZ Residency, a valid NZ Work Visa, or the legal right to work in New Zealand.

Availability to work weekends and public holidays as required in our seven-day retail environment.