Dealer Account Manager

Nissan; New Zealand; On-site; NZD 90,000 - 120,000; Full time

Job summary

Nissan Financial Services New Zealand is seeking a Dealer Account Manager to grow relationships across an assigned portfolio of dealerships, driving retail finance, wholesale funding, fleet and insurance performance.

You will partner with Dealer Principals, Business Managers and Sales Teams, coach dealership staff on products and programs, and develop action plans to improve dealer performance while expanding new accounts. This role requires travel across the dealer territory.

Qualifications

• Experience in automotive finance, dealer operations, lending or similar commercial environment.
• Ability to influence a broad range of stakeholders.
• Commercial mindset with planning and negotiation skills.
• Ability to analyze dealer performance and identify opportunities.
• Confident coaching dealership teams.
• Thrives in autonomous, fast-moving environment.
• Strong communication and stakeholder management.
• Willingness to travel across dealer territory.

Responsibilities

• Manage and grow relationships across an assigned portfolio of dealerships.
• Drive retail finance, wholesale funding, fleet, insurance and extended warranty performance.
• Support dealers to achieve sales, finance penetration and profitability targets.
• Coach and educate dealership teams on our products, programs and systems.
• Develop and implement action plans to improve dealer performance.
• Identify opportunities to acquire and grow new dealer accounts.
• Provide commercial insights, market intelligence and competitor information to support dealer performance.
• Support dealerships with wholesale facilities, operating efficiencies and financial performance.
• Working closely with internal teams across Credit, Settlements and Sales to resolve dealer and customer matters.
• Monitor dealer performance, wholesale inventory and compliance requirements.
• Support dealer business planning, financial programs, promotions and product initiatives.

Skills

Automotive finance

Dealer operations

Account management

Stakeholder management

Negotiation

Business analysis

Coaching

Travel readiness

Communication

Job description

At Nissan Financial Services (NFS), we're redefining what's possible in automotive finance. With a dealer network spanning Nissan and other OEM partnerships across New Zealand, it's an exciting time to join our business as the automotive finance industry continues to evolve.

We have an exciting opportunity for a Dealer Account Manager to join our high-performing team in New Zealand.

In this role, you'll manage and grow relationships across an assigned portfolio of dealerships, partnering closely with Dealer Principals, Business Managers and Sales Teams to drive retail finance, wholesale funding, fleet and insurance performance.

You'll act as a trusted advisor to your dealer network, helping dealerships improve performance, identify growth opportunities and strengthen their overall relationship with Nissan Financial Services.

About the Role

As a Dealer Account Manager, you will be responsible for:

• Managing and growing relationships across an assigned portfolio of dealerships
• Driving retail finance, wholesale funding, fleet, insurance and extended warranty performance
• Supporting dealers to achieve sales, finance penetration and profitability targets
• Coaching and educating dealership teams on our products, programs and systems
• Developing and implementing action plans to improve dealer performance
• Identifying and pursuing opportunities to acquire and grow new dealer accounts
• Providing commercial insights, market intelligence and competitor information to support dealer performance
• Supporting dealerships with wholesale facilities, operating efficiencies and financial performance
• Working closely with internal teams across Credit, Settlements and Sales to resolve dealer and customer matters
• Monitoring dealer performance, wholesale inventory and compliance requirements
• Supporting dealer business planning, financial programs, promotions and product initiatives

The position is an end-to-end dealer relationship role spanning retail, wholesale and fleet, with responsibility for both maintaining existing dealer relationships and identifying opportunities to grow new business.

This role is central to helping Nissan Financial Services deliver experiences that Defy Ordinary, while living our CAN DO values and maintaining a strong customer and dealer focus.

What You Will Bring

We're looking for someone who:

• Has experience in automotive finance, dealer operations, lending, account management or a similar commercial environment
• Builds strong relationships and can confidently influence a broad range of stakeholders
• Is commercially minded, with strong planning, negotiation and problem-solving skills
• Can analyse dealer performance and identify opportunities to improve results
• Is confident coaching and educating dealership teams
• Thrives in an autonomous, fast-moving environment
• Has strong communication and stakeholder management capability
• Demonstrates a strong customer and service mindset
• Is comfortable travelling across their assigned dealer territory

Experience within automotive finance, automotive sales and marketing, dealership operations or commercial lending will be highly regarded. Knowledge of consumer and commercial lending products and an understanding of financial statements would also be advantageous.

Why Join Us?

At Nissan Financial Services, we're part of a globally recognised automotive brand while operating with the agility and collaboration of a local business.

Here you'll find:

• A genuine opportunity to influence dealer and business performance
• A supportive and collaborative culture where your ideas are valued
• Company vehicle + fuel card
• Competitive salary package and performance incentives
• Career development and learning opportunities
• Hybrid working options and a supportive, inclusive culture
• Discounts on vehicles, finance products and partner offers

This is a fantastic opportunity to play an important role in the continued growth of Nissan Financial Services in New Zealand. You'll help us realise our vision of becoming the financier of choice by building strong dealer partnerships, driving sustainable growth and delivering service excellence.

We know diverse teams deliver stronger outcomes. We welcome applicants from all backgrounds and are committed to creating a workplace where people feel valued, respected and empowered.

Shape Your Future with NFS. Defy Ordinary