Branch Manager

Stellar Recruitment Pty; Canterbury; On-site; NZD 120,000 - 130,000; Full time

Benefits offered by this job

Company vehicle

Phone

Laptop

Autonomy to lead and grow Christchurch

Job summary

Stellar Recruitment Pty in Christchurch is seeking an experienced Branch Manager to own and grow a busy branch, leading a dedicated team and delivering exceptional service. You will be responsible for the day-to-day operations, including workshop and service activities, while maintaining a strong focus on safety and customer satisfaction.

This hands-on leadership role balances people management with commercial performance, aiming to drive branch profitability and sustainable growth in a

Qualifications

• Proven leadership experience in a branch, service, workshop, or similar operational environment.
• Industry experience within automotive, heavy equipment, materials handling, transport, or a related sector.
• Strong customer service and relationship management skills.
• Commercially minded with the ability to identify and drive growth opportunities.
• Excellent organisational and problem-solving abilities.
• Hands-on leader who enjoys supporting their team and staying involved in operations.
• Full New Zealand Driver's Licence.

Responsibilities

• Lead, support, and develop the Christchurch branch team
• Build and maintain strong relationships with new and existing customers
• Oversee daily service, workshop, and branch operations
• Ensure workflow is managed efficiently and customer communication remains on track
• Maintain high health and safety standards across the branch
• Identify opportunities to grow service, sales, and rental revenue
• Monitor branch performance and contribute to profitability targets
• Foster a positive team culture and lead by example

Skills

Leadership

Customer service

Relationship management

Organisational skills

Problem solving

Hands-on leadership

NZ Driver's Licence

Job description

About the Opportunity

This is an exciting opportunity for an experienced Branch Manager to take ownership of a growing Christchurch operation, backed by a well-established and respected business with a strong reputation in the industry. You'll be responsible for the day-to-day running of the branch, leading a dedicated team while ensuring exceptional customer service, operational excellence, and ongoing business growth. This is a hands-on leadership role where you'll balance people management, customer relationships, workshop and service operations, and commercial performance. Working closely with both staff and customers, you'll play a key role in driving branch success while fostering a positive, high-performing culture.

Key Responsibilities

• Lead, support, and develop the Christchurch branch team
• Build and maintain strong relationships with new and existing customers
• Oversee daily service, workshop, and branch operations
• Ensure workflow is managed efficiently and customer communication remains on track
• Maintain high health and safety standards across the branch
• Identify opportunities to grow service, sales, and rental revenue
• Monitor branch performance and contribute to profitability targets
• Foster a positive team culture and lead by example

What's on Offer

• $120,000 - $130,000 Salary Package
• Company vehicle + Phone + Laptop
• Autonomy to lead and grow a developing Christchurch branch
• Join a well-established and respected business with a strong industry reputation
• Supportive senior leadership team that values initiative and collaboration
• Opportunity to make a genuine impact on branch performance, team culture, and future growth
• Long-term career development and progression opportunities

About You

• Proven leadership experience in a branch, service, workshop, or similar operational environment
• Industry experience within automotive, heavy equipment, materials handling, transport, or a related sector
• Strong customer service and relationship management skills
• Commercially minded with the ability to identify and drive growth opportunities
• Excellent organisational and problem-solving abilities
• Hands-on leader who enjoys supporting their team and staying involved in operations
• Full New Zealand Driver's Licence