Branch Performance Manager

Humes Pipeline Systems; Auckland; On-site; NZD 120,000 - 160,000; Full time

Job summary

Humes Pipeline Systems in New Zealand seeks a Branch Performance Manager to uplift capability and consistency across 20 branches. You will coach branch leaders, develop practical training, review processes and drive improvements in service, profitability and efficiency.

Regular national travel, including overnights, is required. You will bring a proven coaching style, experience with dispersed teams, and a focus on engagement, change management and implementing structured improvement plans.

Qualifications

• Experience coaching dispersed or multi-site teams.
• Constructive coaching style and interest in developing others.
• Strong communication, relationship-building and influencing skills.
• Commercial awareness and evidence-based decision making.

Responsibilities

• Coach and support branch leaders to build confidence and capability.
• Develop practical training, improvement plans and career pathways.
• Review branch processes and help teams achieve consistent standards.
• Improve customer service, sales, profitability and operational efficiency.
• Strengthen inventory accuracy, forecasting and financial disciplines.
• Support recruitment, induction and national business initiatives.
• Guide change with care, clarity and strong employee engagement.
• Champion a safe, inclusive and continuously improving workplace.

Skills

Coaching

Change management

Communication

Influencing

Performance improvement

Cross-site leadership

Commercial awareness

Education

Relevant tertiary qualification in operations/training

Job description

Description

Build stronger branches and help people thrive

Founded in , Humes has supported New Zealand’s infrastructure for more than years. Today, Humes manufactures and supplies concrete, pipeline and precast solutions through a nationwide network, backed by the scale and career opportunities of Fletcher Building.

We’re looking for a collaborative and people-focused Branch Performance Manager to strengthen capability and consistency across our 20 branches.

Working alongside Regional and Branch Managers, you’ll provide practical coaching, share best practice and turn business priorities into sustainable improvements for our people, customers and operations. Regular national travel, including overnight stays, is required.

What you’ll be doing

• Coach and support branch leaders to build confidence and capability.
• Develop practical training, improvement plans and career pathways.
• Review branch processes and help teams achieve consistent standards.
• Improve customer service, sales, profitability and operational efficiency.
• Strengthen inventory accuracy, forecasting and financial disciplines.
• Support recruitment, induction and national business initiatives.
• Guide change with care, clarity and strong employee engagement.
• Champion a safe, inclusive and continuously improving workplace.

What you’ll bring

• Experience supporting performance across dispersed or multi-site teams.
• A constructive coaching style and a genuine interest in developing others.
• Strong communication, relationship-building and influencing skills.
• Commercial awareness and confidence using evidence to guide decisions.
• Experience implementing training, strategies, processes or frameworks.
• Effective change-management and continuous-improvement capability.
• A relevant tertiary qualification in operations, training or a related field.

Join Humes and help create a connected branch network where people feel supported, customers receive consistent service and improvements last.

Research shows that females and minority groups don’t apply for roles unless they match % the job description. We are proud of your diversity and see it as one of the things that make us stronger. We welcome your individuality and encourage you to bring your true self to work.