Branch Manager

United Rentals; Nelson; On-site; NZD 110,000 - 150,000; Full time

Benefits offered by this job

Income protection

Employee resource groups

Wellbeing perks

Career growth support

Job summary

United Rentals, the world’s largest equipment rental company, seeks a Branch Manager for our Mobile Storage division in New Zealand. You will lead branch operations, drive productivity, and develop a high-performing team while delivering outstanding customer service across diverse projects.

Grow customer relationships, promote safety, and ensure operational excellence. You’ll partner with sales to expand accounts and maximize opportunities, shaping outcomes for communities and our customers.

Qualifications

• Proven leadership experience in a branch/operational role.
• Strong commercial acumen with ability to drive sales and ops.
• Exceptional customer service and relationship-building skills.
• Experience leading, coaching and developing teams.
• Proactive approach to safety, problem-solving and continuous improvement.

Responsibilities

• Lead day-to-day branch operations to drive productivity, profitability and customer satisfaction.
• Collaborate with Sales to grow existing accounts and win new business.
• Coach and develop a high-performing team, manage recruitment and performance.
• Manage branch financials, reporting, inventory and fleet utilisation.
• Oversee workshop, yard and equipment operations for efficiency and service excellence.
• Champion a strong safety culture through training, incident management and improvements.
• Build strong customer relationships and deliver outstanding service.

Skills

Leadership

Sales growth

Customer service

Team coaching

Safety culture

Operations management

Tools

ERP software

Job description

If you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals!

About Us

United Rentals is the world’s largest equipment rental company, operating over 1,600 locations across Australia, New Zealand, North America and Europe. We offer a full range of rental solutions delivering general equipment, shipping containers, trench safety, propping, pumps, and access equipment - backed by quality products, exceptional service, and a team you can rely on.

About the Role

Are you a hands-on leader with a passion for people, customers, safety and business growth? We're looking for an experienced Branch Manager to lead our branch operations, drive performance, and develop a high-performing team. This role is responsible for leading operations within our Mobile Storage division, supporting customers across a range of industries and projects. This is an exciting opportunity to make a real impact by growing customer relationships, developing your team, ensuring operational excellence, and delivering outstanding service.

What You'll be Doing

• Leading the day-to-day operations of the branch to drive productivity, profitability and customer satisfaction.
• Working closely with our Sales team to grow existing accounts, win new business and maximise opportunities.
• Coaching, developing and motivating a high-performing team while managing recruitment, performance and employee engagement.
• Managing branch financial performance, reporting, inventory and fleet utilisation.
• Overseeing workshop, yard and equipment operations to ensure efficiency and service excellence.
• Championing a strong safety culture through compliance, training, incident management and continuous improvement initiatives.
• Building strong customer relationships and delivering exceptional service that supports our commitment to improving customer experience.

What We're Looking For

• Proven leadership experience in a branch, operations, service, rental, construction, industrial or related environment.
• Strong commercial acumen with the ability to drive sales and operational performance.
• Exceptional customer service and relationship-building skills.
• Experience leading, coaching and developing teams.
• A proactive approach to safety, problem-solving and continuous improvement.
• Strong organisational and communication skills.

Benefits

• Income Protection Insurance – Peace of mind for you and your family.
• Employee Resource Groups – Supporting belonging, inclusion, and meaningful impact.
• Work-Life Balance & Perks – Support real balance with perks like wellness days to recharge, study leave for your development, and community service leave to give back.
• We invest in your career growth with financial support for study, professional industry memberships, and strong pathways for internal advancement.
• We support your health and wellbeing with access to AIA Vitality, Embrace and Teladoc services, plus our Employee & Family Assistance Program for confidential care whenever you need it.

United Rentals help connect communities, shape our cities, create possibilities, and provide product solutions as unique as our customers; so why wouldn't you want to make a difference by building your career with a global leader in equipment rental.

At United Rentals, we proudly welcome applications from current and former Defence Force members, reservists, and their families.

Founded in 1997, United Rentals is the largest equipment rental company in the world, with an integrated network of rental locations in North America, Europe, Australia and New Zealand. In North America, the company operates in 49 states, every Canadian province and Puerto Rico.