Booking Support

Remotetravelcareers; New Plymouth; Remote; NZD 35,000 - 65,000; Full time

Benefits offered by this job

Remote work

Job summary

Remotetravelcareers is seeking a remote Booking Support representative to assist customers with travel reservations and changes.

You will help with booking details, answer questions, and provide clear support from your home office, communicating via phone, email, or chat, while updating reservations and guiding customers to the best options.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Strong communication

Customer service

Attention to detail

Organizational skills

Tools

Online booking systems

Computer literacy

Job description

We are seeking a remote Booking Support representative to assist customers with travel reservations and changes. You'll help with booking details, answer customer questions, and provide clear support from your home office.

Responsibilities:

Assist customers with booking flights, hotels, and transportation.

Provide clear and friendly support through phone, email, or chat.

Answer basic travel questions and guide customers to the right options.

Update reservations and confirm details for accuracy.

Support the team with day-to-day travel service tasks.

Qualifications:

Strong communication and customer service skills.

Comfortable using computers and online booking systems.

Ability to stay organized and pay attention to detail.

Friendly, helpful, and patient with customers.

Previous experience in customer service or hospitality is a plus, but not required.

Job Type:

Remote - Full-time or Part-time