Booking Helper

Remotetravelcareers; Dunedin; On-site; NZD 42,000 - 62,000; Full time

Benefits offered by this job

Remote work

Job summary

Remotetravelcareers in New Zealand is seeking a remote Booking Helper to assist customers with making and managing reservations for flights, hotels, and transportation. You’ll provide friendly customer service and ensure bookings are accurate and stress-free, all while working remotely.

Responsibilities include assisting customers with bookings, providing clear support via phone, email, or chat, updating reservations and confirming details, and supporting day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Customer service

Communication

Computer literacy

Attention to detail

Friendly demeanor

Tools

Online booking systems

Job description

We are seeking a remote Booking Helper to assist customers with making and managing reservations for flights, hotels, and transportation. You’ll provide friendly customer service and ensure bookings are accurate and stress-free, all while working remotely.

Responsibilities:

Assist customers with booking flights, hotels, and transportation.

Provide clear and friendly support through phone, email, or chat.

Answer basic travel questions and guide customers to the right options.

Update reservations and confirm details for accuracy.

Support the team with day-to-day travel service tasks.

Qualifications:

Strong communication and customer service skills.

Comfortable using computers and online booking systems.

Ability to stay organized and pay attention to detail.

Friendly, helpful, and patient with customers.

Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote - Full-time or Part-time