Booking Coordinator - Gastroenterology & Endoscopy

Health New Zealand - Te Whatu Ora - Te Pae Hauora o Ruahine o Tararua MidCentral; Wellington; On-site; NZD 52,000 - 65,000; Full time

Job summary

Health New Zealand | Te Whatu Ora is seeking a proactive Booking Coordinator for Gastroenterology & Endoscopy in the Manawatū region. This 40-hour-per-week permanent role covers frontline reception, clinic bookings, and data entry in a busy outpatient service.

You will need strong organisational skills, accuracy, confidentiality, and the ability to multitask. Flexibility to move locations as demand requires and a team-focused attitude are essential in delivering high-quality patient care.

Qualifications

• Proven experience in a people-facing administration role.
• Proficient knowledge of computer programmes.
• Accuracy and confidentiality.
• Integrity and trust.
• Respect and collaboration.
• Delivering admin support to the team.
• Ability to prioritise and meet deadlines/KPIs.
• Flexibility and willingness to be a team player.

Responsibilities

• Frontline reception work and patient greeting.
• Clinic bookings and appointment scheduling.
• Data entry and record maintenance.

Skills

People-facing administration

Data entry

Accuracy and confidentiality

Integrity and trust

Team collaboration

Deadline management

Flexibility and adaptability

Proficient with computer software

Job description

Booking Coordinator - Gastroenterology & Endoscopy

Palmerston North Hospital, Booking Coordinator – Full time Permanent 40 hours per week

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

We are seeking a proactive and enthusiastic, resilient administrator looking for a role where you can make a real impact in a busy dynamic healthcare environment working within our Outpatient service, this is a permanent Booking Coordinator role, 40 hours a week.

Hours of work will be 40 per week, Monday to Friday 8am to 4.30pm (max 8 hours a day) with occasional extra shifts available as rostered.

You will be responsible for a mix of duties including frontline reception work, clinic bookings and data entry so excellent word processing/data entry skills and multitasking is a must. Other desirable attributes are the ability to maintain a high standard of accuracy and presentation, the ability to work closely with colleagues and to manage a variety of tasks in busy environments. Experience with medical terminology would be an advantage but not essential. You must be prepared to move location to meet demand, be able to prioritise and possess excellent organisational and time management skills. We all maintain a strong commitment toward quality improvement.

These are busy roles so resilience and excellent communication skills are paramount and a willingness to be a team player is a must. You will be supporting other administration roles in our Depts. as required.

About the Team/Service

Our dedicated Outpatient team delivers high-quality, patient-centred care to a growing population across the Manawatū region and beyond. We're proud of our welcoming and supportive environment, where innovation, collaboration, and continuous improvement are at the heart of everything we do.
If you're passionate about healthcare and looking for a place to thrive professionally while contributing to meaningful change, we'd love to have you on board.

Employing over 2500 people, MidCentral offers a supportive work environment that accepts and values all employees. We actively seek Māori kaimahi into our workforce and provide an environment which delivers our commitment to equity, diversity, and inclusion.

MidCentral region offers an excellent lifestyle for families with scenic spots for hiking and mountain-biking, great schools and tertiary institutions. With the mountains, city and sea at your doorstep, you'll get to taste the best of both worlds – the perfect blend of rural and city living.

About the Location

Manawatū is known for its effortless blend of city and rural living; here you can choose your ideal lifestyle, from peaceful rural villages, to bustling townships, or city life. It's a family-friendly place that's easy to live and work, with easy access to an array of outdoor activities – beaches, ski fields, lakes, mountains, as well as fantastic mountain biking and hiking tracks. No traffic and an easy commute to work, really help a with true work-life balance. Our fantastic central location means exploring other parts of New Zealand is easy as a drive or a short flight. We are well served with excellent schooling options, as well as two tertiary institutes – Massey University and the International Pacific College.

For more information on living and working in the Manawatu click here

About you

To be successful in this role, you will need to possess but not limited to the following:

• Proven experience in a people-facing administration role.
• Proficient knowledge of computer programmes.
• Accuracy and confidentiality
• Integrity and trust
• Respect and collaboration
• Delivering an exemplary standard of admin support to the team
• Ability to prioritise and meet deadlines/KPI's
• Flexibility, and willingness to be a team player

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.