Booking & Scheduling Administrator - Fixed Term

North Island - Auckland North Shore/West Auckland; Auckland; On-site; NZD 40,000 - 60,000; Part time

Job summary

Health New Zealand Waitematā is seeking a Booking & Scheduling Administrator to support paediatric services. The role schedules outpatient clinics for Paediatricians and Nurse Specialists, manages waitlists and communicates with whānau to arrange timely appointments.

The 0.3 FTE fixed-term position ends 30 June 2027. Training in the iPM system will be provided, with an option for flexible hours across two 6-hour days or three 4-hour days per week.

Qualifications

• Experience in an administrative role, preferably in health or public sector.
• Excellent written and verbal communication skills.
• Strong attention to detail and accuracy.
• Positive, customer-focused attitude.
• Ability to prioritise and manage multiple tasks.
• Confidence working with a range of computer systems and applications.

Responsibilities

• Schedule outpatient clinics for Paediatricians and Nurse Specialists.
• Manage waitlists and liaise with whānau requiring appointments.
• Utilise iPM system; training provided if needed.
• Contribute to timely access to paediatric services.

Skills

Administrative experience

Excellent communication

Customer-focused

Prioritisation

Confident with computer systems

Tools

iPM system

Job description

Booking & Scheduling Administrator - Fixed Term

Booking and Scheduling Administrator |

0.3 FTE Fixed term ending 30 June 2027

• Join an enthusiastic, highly organised and motivated team committed to delivering excellent care for tamariki and whānau


• Share in our organisational values and promise statement Best Care for Everyone


• Contribute to improving access to Paediatric healthcare services across Waitematā


• Health New Zealand | Te Whatu Ora is an organisation firmly grounded in the principles of Te Tiriti o Waitangi and committed to building a health system that serves all New Zealanders.

About the Role

As a member of the Booking and Scheduling team, you will schedule outpatient clinics for Paediatricians and Nurse Specialists, manage waitlists, and liaise with whānau requiring appointments. Knowledge and skills using the iPM (integrated patient management) system is advantageous but not essential, as comprehensive training and ongoing support will be provided.We offer flexibility in how the hours are worked, either two 6-hour days or three 4-hour days per week.

About Us

Health New Zealand Waitematā provides health services to approximately 650,000 residents of the North Shore, Waitākere, and Rodney areas. It has the largest population of any district health area. Child Health is a growing and dynamic service within Waitematā, providing care to tamariki and whānau across the region. This is an opportunity to join a supportive team where administration staff play a vital role in connecting tamariki and their whānau with the healthcare services they need.

About you

To be successful in the role you will bring:

• Experience in an administrative role, preferably within the health sector


• Excellent written and verbal communication skills


• Strong attention to detail and accuracy


• A positive, customer-focused attitude


• The ability to effectively prioritize and manage multiple tasks


• Confidence working with a range of computer systems and applications

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a diverse and inclusive workforce, enabling us to better understand, support, and serve the communities we work with. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

We will review applications as received and may proceed with the recruitment process before the closing date of this advert.

Job reference: WDHB22125

Job details

Job Reference:

Job Reference: WDHB22125

Location:

North Island - Auckland - North Shore/West Auckland

Job type:

Expertise:

Non-clinical - Administration - Administration