Booking & Admin Coordinator — Customer Focused

HRV NZ; Maungakiekie-Tāmaki; On-site; NZD 42,000 - 64,000; Full time

Job summary

HRV Auckland Ltd in Onehunga, Auckland is seeking an Administrator – Booking Co-ordinator to support day-to-day operations by coordinating customer bookings and providing accurate, timely administration.

You’ll work with our sales, installation and administration teams to keep information up to date, appointments organised and customers informed. This is a permanent, on-site role based at 36 Victoria Street, Onehunga.

Qualifications

• Experience in administration, customer service, coordination or operational support.
• Strong organisational skills and ability to manage several priorities.
• Excellent attention to detail and accurate data entry.
• Clear, friendly and professional communication.

Responsibilities

• Coordinating customer bookings and scheduling appointments.
• Responding to customer enquiries and keeping customers updated.
• Supporting sales processing, invoicing and operational administration.
• Maintaining accurate customer records and information in our business systems.
• Completing stock ordering, reporting and other administration tasks.
• Supporting territory programmes and projects, including Warmer Kiwi Homes.
• Working with the wider team to resolve issues and improve the customer experience.
• Contributing to a safe, positive and supportive workplace.

Skills

Organisational skills

Attention to detail

Data entry

Communication

Microsoft Office

Tools

Microsoft Office

Job description

HRV Auckland Ltd in Onehunga, Auckland is seeking an Administrator – Booking Co-ordinator to support day-to-day operations by coordinating customer bookings and providing accurate, timely administration.

You’ll work with our sales, installation and administration teams to keep information up to date, appointments organised and customers informed. This is a permanent, on-site role based at 36 Victoria Street, Onehunga.