Resident Experience Admin Coordinator

UniLodge Living Group; Auckland; On-site; NZD 50,000 - 65,000; Full time

Job summary

UniLodge Auckland Central is seeking an organised Administration Coordinator to join the team. You will manage reservations, renewals, and support the property and operations teams to ensure a smooth running of the administration behind the property.

The role focuses on providing excellent resident experience from first enquiry, with strong emphasis on communication, organisation and problem-solving in a collaborative environment.

Qualifications

• Strong administration and organisational skills.
• Excellent written and verbal communication.
• Ability to learn new systems quickly.

Responsibilities

• Manage bookings and renewals from enquiry to confirmation.
• Respond to resident enquiries via phone and email.
• Maintain records and office systems; support General Manager.
• Coordinate with operations, finance, HR and payroll systems as needed.
• Liaise with contractors and service providers to ensure smooth operation.

Skills

Administration

Organisational skills

Communication skills

MS Office

Problem solving

Attention to detail

Tools

Microsoft Office

Job description

UniLodge Auckland Central is seeking an organised Administration Coordinator to join the team. You will manage reservations, renewals, and support the property and operations teams to ensure a smooth running of the administration behind the property.

The role focuses on providing excellent resident experience from first enquiry, with strong emphasis on communication, organisation and problem-solving in a collaborative environment.