Auckland Branch Receptionist & Office Orchestrator

Aotearoa New Zealand Association of Social Workers; Albert-Eden; On-site; NZD 54,000 - 67,000; Full time

Benefits offered by this job

Full induction

Team that welcomes ideas

Job summary

Aotearoa New Zealand Association of Social Workers in Auckland (Kingsland) is seeking a friendly receptionist with office admin experience to keep our branch running smoothly. You will handle phone calls, assist with training room setup, and prepare client paperwork daily.

We value initiative, organisation, and a proactive attitude. Salesforce knowledge is a bonus, and you’ll join a collaborative team with a customer-first approach.

Qualifications

• Reception or office administration experience.
• Enjoy talking on the phone for local and national calls.
• Have plenty of personality and a knack for putting people at ease.
• Use your initiative and find something useful to do when it’s quiet.
• Be organised, detail-oriented and calm when busy.
• Familiar with Microsoft Office; Salesforce is a bonus.

Responsibilities

• Welcome a franchisee picking up a machine for tonight's job.
• Take a call from Invercargill, then one from Whangārei.
• Set up the training room for a new group of franchisees (14 people, 12 chairs).
• Prepare the paperwork that gets a new client started.
• Update our health and safety app, follow up an outstanding offer, and reorder pens.
• Lend a hand to our national operations team.

Skills

Reception experience

Phone etiquette

Initiative

Organisation

Curiosity

Tools

Microsoft Office

Salesforce

Job description

Aotearoa New Zealand Association of Social Workers in Auckland (Kingsland) is seeking a friendly receptionist with office admin experience to keep our branch running smoothly. You will handle phone calls, assist with training room setup, and prepare client paperwork daily.

We value initiative, organisation, and a proactive attitude. Salesforce knowledge is a bonus, and you’ll join a collaborative team with a customer-first approach.