Assistant Store Manager

Early Settler Group; Dunedin; On-site; NZD 52,000 - 68,000; Full time

Benefits offered by this job

Team member discounts

Holistic wellbeing programs

Career development opportunities

Fun, supportive, collaborative team

Job summary

Early Settler Group in Dunedin is seeking an enthusiastic Assistant Store Manager to lead a Tuesday–Saturday, 40-hour week shift. You'll support the Store Manager to drive sales, coach the team, and deliver an exceptional customer experience while living our values.

You'll manage rostering, administration and onboarding, partner on visual merchandising and styling solutions, and help create a welcoming, high-performance environment for customers and staff alike.

Qualifications

• 2-3+ years experience in retail with a proven track record of targets
• Strong commercial acumen and results-driven mindset
• Ability to coach, guide and motivate teams to deliver exceptional customer service
• Resourceful with a can-do attitude and ability to solve problems
• Able to balance customer care, team development and administrative tasks
• A genuine interest in home styling or furniture is a plus

Responsibilities

• Partner with Store Manager to drive sales performance and achieve targets through effective selling of merchandise
• Work with customers to make their vision for their home a reality with styling recommendations
• Coach and guide the retail sales team to deliver exceptional customer service
• Support day-to-day store operations including rostering, administration, and onboarding of new team members
• Develop and implement strategies to maximize sales and customer service targets

Skills

Retail leadership

Coaching

Customer service

Team motivation

Problem solving

Administrative tasks

Visual merchandising

Interest in home styling

Physical stamina

Job description

Introduction:

Who are we?

Early Settler is about stylish modern living - We sell furniture and gorgeous homewares that is affordable and designed to help create a home you truly love living in. There’s no place like home and, no matter what your style, we’ve got something to make yours even more comfy and beautiful.

Why Join Us?

Here at Early Settler, we are looking for people who share our innate passion for providing exceptional customer experience. We love what we do and we love to support each other to hit our goals.

This is how we get the best of we with the best of me!

To support our most important asset, YOU, we provide you with:

• Amazing team member discounts on our fabulous products
• Holistic Wellbeing programs to support you to be your best self
• Career Development Opportunities
• Fun, Supportive and collaborative team environment

Description:

What is the Role?

We are looking for a passionate and dynamic Assistant Store Manager to join our Dunedin store working a Tuesday - Saturday (40 hours per week/no late nights) roster

The Assistant Store Manager role is a dynamic retail leadership position where your retail expertise and leadership capability will be pivotal in supporting our Store Manager drive store performance, foster customer centric culture and uplift team capability, all whilst living our Early Settler Values

We’re not just hiring for a job — we’re looking for a true leader who’s ready to influence and support the future of our stores.

Key Responsibilities:

• Partner with Store Manager to drive sales performance and achieve targets through effective selling of merchandise
• Work with our customers to make their vision for their home a reality - Savvy with the details and can provide styling solutions and recommendations, upsell and cross-sell ascertaining customer needs
• Coach and guide the retail sales team to achieve targets and create a unique shopping experience that delivers exceptional customer service
• Support with day-to-day store operations including rostering, financial performance, administrative tasks, recruiting and onboarding of new team members
• Support in developing and implementing strategies that can maximize both sales and customer service targets thereby driving store performance

Skills and Experiences:

Who are we looking for?

With a strong retail background, commercial acumen and passion for customer service, you are someone who thrives in a team environment and knows how to bring out the best in people. You bring energy, resilience and a hands-on approach to everything you do - and you are ready to take the next step into retail leadership!

• 2-3+ years experience in retail sales with a proven track record of achieving targets
• Strong commercial acumen and a results-driven mindset that turns strategies into success stories
• Ability to coach, guide and motivate teams to deliver exceptional customer service
• Resourceful with a can-do attitude and ability to solve problems and provide solutions
• Able to balance customer care, team development and administrative tasks
• A genuine interest in home-styling, furniture or creating welcoming living spaces is a plus!
• Be keen as beans to live our values #WeAddValue, #WeAreDistinctive, #WeMakeItPersonal, #WeAreExperts, #WeKeepItReal.
• As we are a furniture store, the role involves regular manual handling of products including lifting, carrying and moving items of varying sizes. Applicants must be physically capable of safely performing these tasks as part of their daily duties.
• Applicants must be a NZ citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.

We understand a lot of time and effort goes into applying for roles and we genuinely thank all applicants in advance. Due to the volume of applications we receive, only successful applicants will be contacted for an interview.