Store Manager

Early Settler Group; Hamilton; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Team member discounts

Wellbeing programs

Career development

Collaborative team environment

Job summary

Early Settler Group is seeking an accomplished Store Manager for our Hamilton store. You will drive sales, lead a high-performing team, and deliver an exceptional customer experience in a fast-paced retail environment.

You will coach staff, manage budgets and rosters, and implement strategies to maximise both sales and service targets while upholding our values and standards.

Qualifications

• 5+ years of retail management experience is required.
• Strong focus on customer experience and team coaching.
• Ability to manage budgets, KPIs, and rostering with compliance.
• Physical ability to perform manual handling as part of daily duties.

Responsibilities

• Proactively owns overall store performance and drives sales.
• Lead, coach and develop the retail team to meet targets.
• Maintain a warm, helpful customer experience and comply with policies.
• Develop and implement strategies to maximise sales and service targets.
• Ensure a clean, safe store environment and OH&S compliance.
• Be a product knowledge expert and live company values.

Skills

Retail management

Customer service

Team leadership

Budget management

KPI reporting

Scheduling

Integrity

Manual handling

Collaboration

Job description

Introduction:

Who are we?

Early Settler is about stylish modern living - We sell furniture and gorgeous homewares that is affordable and designed to help create a home you truly love living in. There's no place like home and, no matter what your style, we've got something to make yours even more comfy and beautiful.

Why Join Us?

Here at Early Settler, we are looking for people who share our innate passion for providing exceptional customer experience. We love what we do and we love to support each other to hit our goals.

This is how we get the best of we with the best of me!

To support our most important asset, YOU, we provide you with:

• Amazing team member discounts on our fabulous products
• Holistic Wellbeing programs to support you to be your best self
• Career Development Opportunities
• Fun, Supportive and collaborative team environment

Description:

What is the role?

Are you an inspiring leader with a passion for retail? Then we want to hear from you - We are looking for a dynamic Store Manager to join our team at Hamilton store and take charge!

In this pivotal role, you'll drive sales, lead and develop a high-performing team, and create a memorable customer experience. It's a fantastic opportunity to make your mark on a growing brand and lead by example in a thriving retail environment.

Our Store Managers know how to Keep It Real and Be Experts to ensure our teams are engaged and committed to Adding Value and Making the customer journey Personal by creating an inspirational customer experience. We love what we do, and we are looking for people who share in our vision and goals.

Key Responsibilities:

• Proactively and attentively takes ownership of overall store performance
• Drives sales, profit, controls costs to ensure the achievement of KPI's
• Ensures a customer centric culture, resulting in a warm, helpful, and exceptional customer experience
• Provides inspirational leadership and training to develop their team to deliver outstanding results
• Lead, coach and develop the retail sales team to achieve targets and build a high-performing team
• Develop and Implement strategies that can maximize both sales and customer service targets thereby driving store performance
• Be a product knowledge expert and be as keen as beans to live our values #WeKeepItReal, #WeAddValue, #WeMakeItPersonal, #WeAreExperts, #WeAreDistinctive
• Adheres to all company behaviours, policies, and procedures
• Ensures a clean, tidy, and safe work environment advocating and ensuring OH&S principles are adhered to at all times!

Skills and Experiences:

Who are we looking for?

With a strong retail background, commercial acumen and passion for customer service, you are someone who thrives in a team environment and knows how to bring out the best in people. You bring energy, resilience and a hands-on approach to everything you do - and you are ready to take the next step into retail leadership!

• 5+ years retail management experience
• Your drive and innate passion about providing a customer experience that is second to none
• A reputation for your collaborative and approachable style and ability to deliver the results
• Demonstrated experience leading and coaching teams
• Ability to manage budgets, drive KPI's, ensure compliance, interpret/create reporting, and generate efficient and compliant rosters
• Honesty, integrity, and open communication
• A work ethic that is uncompromised, commitment to adding value and a willingness to roll up your sleeves to get the job done
• As we are a furniture store, the role involves regular manual handling of products including lifting, carrying and moving items of varying sizes. Applicants must be physically capable of safely performing these tasks as part of their daily duties.

Additional Requirements:

• Applicants must be a NZ citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa.
• Roster - Tuesday - Saturday

We understand a lot of time and effort goes into applying for roles and we genuinely thank all applicants in advance. Due to the volume of applications we receive, only successful applicants will be contacted for an interview