Retail Assistant

Caroline Eve; Alexandra; On-site; NZD 29,000 - 34,000; Part time

Benefits offered by this job

Seasonal clothing allowance

Weekly performance-based bonuses

Dedicated training

Job summary

Caroline Eve is seeking a permanent part-time Retail Assistant to join our New Zealand-owned womenswear brand. The role follows a 2-week roster with evening and weekend shifts, covering holidays and leave when needed to meet customer demand, while delivering exceptional service and fashion confidence.

You will build relationships, support store presentation, operate the POS, and contribute to a collaborative team culture in a fast-paced retail environment.

Qualifications

• Genuine commitment to outstanding customer service and personal selling.
• Passionate about fashion and helping others feel and look their best.
• Confidence to engage with a wide range of customers.
• Experience in retail, hospitality, or customer service welcome.

Responsibilities

• Build authentic relationships with customers.
• Drive store sales through confident selling.
• Deliver memorable service every time.
• Support visual merchandising, store presentation and operational standards.
• Work on POS including sales and stock movements.
• Contribute to a collaborative, supportive team culture.
• Work rostered days and hours, including weekends and public holidays.
• Provide additional cover for team members during leave.

Skills

Customer service

Sales

Teamwork

Flexibility

Job description

Caroline Eve has been bringing stylish, accessible fashion to New Zealanders for nearly 40 years. With 45 stores nationwide, our in-store teams are passionate about exceptional service, teamwork and helping every customer leave feeling confident and inspired.

Ready to take your next step in retail with an established, New Zealand owned womenswear brand?

The Role

We are seeking a permanent part-time Retail Assistant who thrives in a hands-on, customer-focused environment. This role works on a 2-week roster. 11 hours in week one (Thursday 1-4, Friday 12-4 and Saturday 10-2). 12 hours in week two (Wednesday 10-3, Thursday 1-4 and Friday 12-4). Flexibility is key here as this role also covers working public holidays and while other team members are on leave, so we may need you to work extra days and hours as needed.

At our stores, selling clothes is one part of the equation. Our favourite part is that we give real service that helps our customers feel confident, comfortable, and seen. We operate with a strong focus on customer experience, confidence, and teamwork. If you enjoy exceeding expectations rather than simply meeting them, you’ll fit right in.

This role in store will:

Build authentic relationships with customers

Drive store sales performance through confident selling

Deliver memorable service every time

Support visual merchandising, store presentation and uphold operational standards

Work on POS including sales and stock movements

Contribute to a collaborative, supportive team culture

Work set rostered days and hours (including weekends and public holidays)

Provide additional cover for team members during leave

Working in retail requires flexibility, and reliability is essential. We support this with an agreed long-term roster that is planned in advance.

What We’re Looking For

A genuine commitment to outstanding customer service and personal selling

Passionate about fashion and helping others feel and look their best

Confidence to engage and connect with a wide range of customers

Experienced in retail or hospitality or customer service, however we accept all backgrounds and experiences

Physically capable to stand for extended periods and manage stock (lifting, unpacking, replenishing)

Energy, enthusiasm, and a willingness to learn

A team mindset, we work in small stores, everyone does everything

Retail is rewarding — but it is also demanding. We value people who are resilient, proactive, and ready to contribute fully.

What We Offer

Dedicated training, you are supported from day one

Seasonal clothing allowance

Weekly, performance-based bonuses

Stable, permanent work within an established New Zealand-owned company

Join a female-led organisation that values integrity, respect and a vibrant culture

Your application will include the following questions:

• Which of the following statements best describes your right to work in New Zealand?
• How many years' experience do you have as a Retail Sales Assistant?
• How much notice are you required to give your current employer?
• What is the maximum weight that you are comfortable and able to lift?