Assistant Manager

First Pacific Capital New Zealand; Auckland; On-site; NZD 34,000 - 36,000; Full time

Job summary

First Pacific Capital New Zealand – Auckland, North Island is seeking an Assistant Manager for Katsu Tei. You will oversee restaurant operations, manage staff rosters and budgets, and maintain high standards of service and hospitality.

You will train front-of-house staff, coordinate with the kitchen, and ensure compliant beverage lists and smooth marketing activities. This role requires strong people skills and resilience in a busy setting.

Qualifications

• A minimum of 2 years of work experience to manage in a hospitality industry or level 5 relevant management diploma or higher.
• Excellent communication skills and customer skills.
• Ability to train staff properly.
• Ability to explain Japanese food to customers and provide product guidance to staff.
• Ability to work under pressure.

Responsibilities

• The profitable operation and organisation of the restaurant, including front of house and back of house.
• Organise and supervise marketing and promotional activities.
• Plan establishment beverage lists.
• Arrange for equipment purchases and repairs.
• Ensure compliance with alcohol regulations and host responsibilities.
• Maintain high standards of food and beverage presentation and customer service.

Skills

Staff management

Staff training

Communication skills

Ability to work under pressure

Education

Level 5 management diploma or higher in hospitality

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

First Pacific Capital New Zealand – Auckland, North Island

First Pacific Capital New Zealand Limited, operating as Katsu Tei is a well-established restaurants in Auckland known for its authentic Japanese cuisine. We are committed to delivering high-quality dishes and exceptional customer service. We are looking for 2 Assistant Manager to join our dynamic team and contribute to our success.

Job Description

As an Assistant Manager, you will be responsible for:

Management

• Set and manage budgets, staff rosters and records,
• Set cash management procedures and ensure compliance to these procedures
• All front of house staff (impart knowledge, skills and training to all front of house staff to ensure high standards) with ensure relationship between the restaurant staff is of a high standard.

Responsibility

• The profitable operation and organisation of the restaurant, including front of house and back of house
• Organise and supervise marketing and promotional activities,
• Plan establishment beverage lists.
• Arrange for equipment purchases and repairs
• Ensure compliance with the establishment’s host responsibility practices and adherence to sale and supply of alcohol regulations
• Ensure quality of food and beverage presentation and set procedures to ensure a high standard of customer service and customer satisfaction
• Implement customer enquiry and complaints procedures and ensure all enquiries and complaints are handled promptly and efficiently.

Health and Safety

• Identify, develop and maintain establishment policies and procedures
• Set policies and maintain standards for health & safety at work in all restaurant service areas, as well as kitchen areas (in conjunction with the chef).
• Ensure all equipment and work environments are operational
• Arrange for equipment purchases and repairs
• Order and maintain (non-food) inventory to ensure efficient operations

Requirements

• A minimum of 2 years of work experience to manage in a hospitality industry or level 5 relevant management diploma or higher.
• Excellent communication skills and customer skills;
• Ability to train staff properly;
• Ability to appropriately explain Japanese food to customers and to provide product guidance to staff.
• Ability to work under pressure.

Term and Conditions

Remuneration: $25-26 per hour.

Hours of Work: Minimum of 40 hours per week, as per a roster provided by the employer. The roster will be shared at least two days in advance, with flexibility required due to the nature of the hospitality industry.

Location

Assistant Manager :The place of work is Katsu Tei (588 Chapel Road, East Tamaki, 62-78 Hurstmere Road, Takapuna) within Auckland as required.