Assistant Branch Manager - Lead Sales & Service Growth

Stellar Recruitment; Queenstown; On-site; NZD 65,000 - 90,000; Full time

Job summary

Stellar Recruitment in Queenstown, NZ, is seeking an on-site Assistant Branch Manager to support the Branch Manager and lead a busy team. You will drive sales, maintain high customer service standards, and contribute to branch profitability.

Ideal candidates have proven experience in sales or customer service with leadership or mentoring aspects, and NZ residency. This permanent, on-site role offers strong progression within a trusted local employer.

Qualifications

• Proven experience in sales, customer service, trade, wholesale, or similar customer-focused environment.
• Previous leadership, supervisory, or mentoring experience is highly regarded.
• Strong commercial awareness with an understanding of sales performance and customer service.
• Must be a permanent resident or citizen of NZ.

Responsibilities

• Support the Branch Manager with the day-to-day running of the branch.
• Lead and motivate the team when the Branch Manager is absent.
• Coach, mentor, and support team members to achieve their potential.
• Drive exceptional customer service and strengthen customer relationships.
• Assist with achieving branch budgets, sales targets, and business objectives.
• Support pricing discipline, margin performance, and commercial outcomes.
• Oversee branch operations, stock management, and workflow improvements.
• Promote accountability, ownership, and a positive team culture through leading by example.

Skills

Sales experience

Customer service

Leadership

Communication

Organisation

Mentoring

NZ residency

Job description

Stellar Recruitment in Queenstown, NZ, is seeking an on-site Assistant Branch Manager to support the Branch Manager and lead a busy team. You will drive sales, maintain high customer service standards, and contribute to branch profitability.

Ideal candidates have proven experience in sales or customer service with leadership or mentoring aspects, and NZ residency. This permanent, on-site role offers strong progression within a trusted local employer.