Administrative Support/Receptionist - Cancer & Blood Services

Health New Zealand | Te Whatu Ora; Whangarei; On-site; NZD 42,000 - 52,000; Full time

Job summary

Health New Zealand | Te Whatu Ora invites applications for a Receptionist/Administrative Support role at the Jim Carney Cancer Treatment Centre in Whangārei. You will be the first point of contact for patients, whānau and visitors, managing reception services, patient check-ins and enquiries, and supporting clinic set-up and documentation.

You will work closely with nursing, medical and administrative teams to ensure smooth running of Cancer & Blood Services, contributing to positive patient

Qualifications

• Professional, patient-focused approach to thrive in a busy healthcare environment.
• Strong administration, organisational and computer skills with attention to detail.
• Ability to prioritise workloads, work under pressure and meet deadlines.
• Commitment to confidentiality, privacy and delivering exceptional customer service.
• Healthcare administration experience is advantageous but not essential.

Responsibilities

• Provide reception and administrative support for the Cancer Treatment Centre.
• Coordinate patient check-ins and manage reception services.
• Answer enquiries and support clinic set-up.
• Prepare clinical documentation and liaise with nursing, medical and admin teams.
• Contribute to smooth running of Cancer & Blood Services.

Skills

Excellent communication

Interpersonal skills

Administrative skills

Organisational skills

Computer skills

Attention to detail

Prioritising workloads

Confidentiality

Healthcare administration experience

Tools

WebPAS knowledge

Medical terminology

Job description

• Permanent, full-time role based at the Jim Carney Cancer Treatment Centre in Whangārei
• Be the welcoming face of Cancer & Blood Services and make a meaningful difference in the lives of patients and whānau every day
• Join a supportive multidisciplinary team and enjoy a rewarding role where no two days are the same, while contributing to high-quality cancer and blood care across Te Tai Tokerau

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As Receptionist/Administrative Support, you will be the first point of contact for patients, whānau and visitors attending the Jim Carney Cancer Treatment Centre. Youll manage reception services, coordinate patient check-ins, answer enquiries, support clinic set-up, prepare clinical documentation, and work closely with nursing, medical and administrative teams to ensure the smooth running of Cancer & Blood Services.

This is a varied and rewarding role where your organisation, customer service and communication skills will directly contribute to positive patient experiences. Youll play an essential part in supporting patients through their cancer treatment journey while helping clinical teams deliver efficient and high-quality care.

Cancer & Blood Services provides specialist Medical Oncology, Malignant Haematology and Radiation Oncology services to communities across Te Tai Tokerau. Based at the Jim Carney Cancer Treatment Centre in Whangārei, our multidisciplinary team is committed to delivering compassionate, patient-centred care that supports patients and whānau throughout their cancer journey.

Working alongside nurses, medical specialists, allied health professionals and administrative colleagues, youll become part of a collaborative team that values respect, professionalism and excellence in care delivery.

For more information on living and working in Northland click here

About you

The role of receptionist or administrator involves a professional, patient-focused approach to thrive in a busy healthcare environment.

• Excellent communication and interpersonal skills, with a professional and welcoming manner
• Strong administration, organisational and computer skills, with excellent attention to detail
• Ability to prioritise workloads, work under pressure and meet deadlines
• Commitment to confidentiality, privacy and delivering exceptional customer service
• Healthcare administration experience, WebPAS knowledge and medical terminology are advantageous, but not essential

Working at Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.

Job details

Job Reference:

Job Reference: WHA01644

Location:

North Island - Northland - Whangarei

Job type:

Job type: Permanent Full time

Expertise:

Non-clinical - Administration - Administration