Administrative Support/Receptionist - Cancer & Blood Services

Health New Zealand - Te Whatu Ora Te Tai Tokerau; Northland; On-site; NZD 48,000 - 60,000; Full time

Job summary

Health New Zealand - Te Whatu Ora Te Tai Tokerau invites applications for a Receptionist/Administrative Support role at the Jim Carney Cancer Treatment Centre in Whangārei. You will be the first point of contact for patients, whānau and visitors, handling reception, check-ins, and enquiries.

You will support clinic setup, prepare clinical documentation, and work closely with nursing, medical and administrative teams to ensure efficient, patient-centred care across Cancer & Blood Services.

Qualifications

• Patient-focused receptionist role in healthcare setting.
• Experience with administrative tasks and privacy compliance helps.
• Proficiency with computers and basic medical terminology is advantageous but not essential.

Responsibilities

• Manage front-desk reception for the cancer treatment centre.
• Coordinate patient check-ins and enquiries for clinics.
• Support clinic setup and prepare clinical documentation.
• Collaborate with nursing, medical and admin staff to ensure smooth operations.

Skills

Communication skills

Administrative skills

Organisational skills

Customer service

Confidentiality & privacy

Job description

Permanent, full-time role based at the Jim Carney Cancer Treatment Centre in WhangāreiBe the welcoming face of Cancer & Blood Services and make a meaningful difference in the lives of patients and whānau every dayJoin a supportive multidisciplinary team and enjoy a rewarding role where no two days are the same, while contributing to high-quality cancer and blood care across Te Tai TokerauHealth New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

As Receptionist/Administrative Support, you will be the first point of contact for patients, whānau and visitors attending the Jim Carney Cancer Treatment Centre. Youll manage reception services, coordinate patient check-ins, answer enquiries, support clinic set-up, prepare clinical documentation, and work closely with nursing, medical and administrative teams to ensure the smooth running of Cancer & Blood Services.This is a varied and rewarding role where your organisation, customer service and communication skills will directly contribute to positive patient experiences. Youll play an essential part in supporting patients through their cancer treatment journey while helping clinical teams deliver efficient and high-quality care.Click here to view the position description.

About the Team/Service/Location

Cancer & Blood Services provides specialist Medical Oncology, Malignant Haematology and Radiation Oncology services to communities across Te Tai Tokerau. Based at the Jim Carney Cancer Treatment Centre in Whangārei, our multidisciplinary team is committed to delivering compassionate, patient-centred care that supports patients and whānau throughout their cancer journey.Working alongside nurses, medical specialists, allied health professionals and administrative colleagues, youll become part of a collaborative team that values respect, professionalism and excellence in care delivery.For more information on living and working in Northland click here

About you

The role of receptionist or administrator involves a professional, patient-focused approach to thrive in a busy healthcare environment.Excellent communication and interpersonal skills, with a professional and welcoming mannerStrong administration, organisational and computer skills, with excellent attention to detailAbility to prioritise workloads, work under pressure and meet deadlinesCommitment to confidentiality, privacy and delivering exceptional customer serviceHealthcare administration experience, WebPAS knowledge and medical terminology are advantageous, but not essential

Working at Health New ZealandHealth New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

All applications must be submitted through our online careers portal by 12 November 2026.