Part-Time Front Desk & Admin Assistant

Aotearoa New Zealand Association of Social Workers; Ōrākei; On-site; NZD 40,000 - 56,000; Part time

Job summary

Wingspan Trust and Northspan Wellbeing invites applications for an Administrative Assistant + Receptionist at our Ōrākei site, with occasional cover at Takapuna. This part-time, job-share role runs Wednesday afternoon through Saturday, starting 12 October 2026, with hours to be confirmed.

You will be the first point of contact for clients and visitors, handling calls and queries, while delivering essential administrative support and maintaining confidential records.

Qualifications

• Experience in reception or administration and client service.
• Strong organisation and ability to manage priorities.
• Comfortable handling confidential information and using office software.
• Flexibility to cover at Takapuna site occasionally.

Responsibilities

• Provide a warm, welcoming and professional reception experience for clients, visitors and staff.
• Manage phone, email and other client enquiries and provide administrative support.
• Support client intake, appointments and waiting-list management while maintaining accurate and confidential records.
• Assist with general financial and administrative tasks, including payments, invoicing and basic Xero administration.
• Maintain accurate data and assist with reporting using systems such as Microsoft Excel, Xero and Exess.
• Maintain a clean, organised and welcoming reception and office environment, including monitoring supplies and stationery.
• Work collaboratively with counsellors, administration staff and the leadership team to support the smooth day-to-day operation of the organisation.
• Flexible and willing to provide occasional cover at Takapuna site.

Skills

Customer service

Organisation

Communication

Independent work

Tools

Xero

Excel

Exess

Job description

Wingspan Trust and Northspan Wellbeing invites applications for an Administrative Assistant + Receptionist at our Ōrākei site, with occasional cover at Takapuna. This part-time, job-share role runs Wednesday afternoon through Saturday, starting 12 October 2026, with hours to be confirmed.

You will be the first point of contact for clients and visitors, handling calls and queries, while delivering essential administrative support and maintaining confidential records.