Account Manager

Carters; Howick; On-site; NZD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive base salary + incentives,

Company vehicle, laptop and mobile

7.5% benefits package: superannuation,

Southern Cross Health Insurance, fully

Structured training and clear pathways

Staff buying privileges across CARTERS

Supportive, down-to-earth team

Job summary

CARTERS East Tamaki is seeking an Account Manager to manage and grow a portfolio of trade customers across Auckland\'s residential building sector. You will spend much of your week on-site with customers, understanding their projects and ensuring CARTERS has what they need when they need it.

Day to day you will manage your call cycle, develop new business, coordinate with internal teams on stock and delivery, and oversee the frame and truss manufacturing sales process from estimate to

Qualifications

• Track record in sales or account/relationship management.
• Strong organisational skills to run a busy call cycle and pursue new business.
• Ability to identify and act on new opportunities in the market.
• Collaborative, problem-solving mindset when things don\'t go to plan.

Responsibilities

• Manage your own call cycle, visiting sites to identify opportunities and understand upcoming builds.
• Proactively develop new business through networking and relationship-building in the local trade community.
• Act as the link between customers and internal teams on stock, delivery timing, and pricing — resolving issues before they become problems.
• Manage the sales process for Frame and Truss Manufacturing, from initial estimate through to production.
• Build supplier relationships that let you put together complete solutions for customer builds.

Skills

Sales/Account management

Relationship building

Organizational skills

Opportunity identification

Collaborative problem-solving

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

For over 150 years, CARTERS has supplied the materials and expertise behind New Zealand's homes, buildings, and trade careers. We're one of the country's largest suppliers of building materials to the residential and commercial construction sector, with a national branch network and a reputation built on backing our trade customers to get the job done.

About the role

As an Account Manager, based at CARTERS East Tamaki, you'll manage and grow a portfolio of trade customers across Auckland's residential building sector. Most of your week will be spent out of the office: on site, in front of customers - a mix of medium to large scale Residential builders, contractors and developers, understanding their projects and making sure CARTERS has exactly what they need, when they need it.

Day to day, you'll:

• Manage your own call cycle, visiting sites to identify opportunities and understand upcoming builds
• Proactively develop new business through networking and relationship-building in the local trade community
• Act as the link between customers and our internal teams on stock, delivery timing, and pricing — resolving issues before they become problems
• Manage the sales process for Frame and Truss Manufacturing, from initial estimate through to production
• Build supplier relationships that let you put together complete solutions for customer builds

About you

We're looking for someone who builds genuine trust with customers and backs that up with strong follow-through. You'll likely have:

• A track record in sales or account/relationship management (building or trade industry experience is a plus, not a requirement)
• Strong organisational skills — you can run a busy call cycle and still chase new business
• Confidence identifying and acting on new opportunities in the market
• A collaborative, problem-solving approach when things don't go to plan

What we offer

• Competitive base salary + incentives, company vehicle, laptop and mobile
• 7.5% benefits package: superannuation savings scheme, life & disability insurance
• Southern Cross Health Insurance, fully paid by us
• Structured training, development, and clear pathways into more senior roles
• Staff buying privileges across all CARTERS stores
• A supportive, down-to-earth team environment