Account Manager

Carters; Whangarei; On-site; NZD 70,000 - 100,000; Full time

Benefits offered by this job

Company vehicle

Laptop

Phone

Incentives

Superannuation

Life & disability insurance

Health insurance

Job summary

CARTERS Whangarei is seeking a proactive sales professional to manage and grow a portfolio of trade customers across the region’s residential and commercial builds. You’ll spend much of your week on site with builders and developers, coordinating stock, delivery timing and pricing to keep projects on track.

In this role you’ll develop new business, act as the liaison between customers and internal teams, and drive the Frame and Truss Manufacturing sales process from estimate to production, while

Qualifications

• Experience in sales or account/relationship management.
• Strong organisational skills to manage a busy call cycle.
• Confidence identifying and pursuing new opportunities in the market.
• Collaborative, problem-solving approach when plans change.

Responsibilities

• Manage your own call cycle, visiting sites to identify opportunities and understand upcoming builds.
• Proactively develop new business through networking and relationship-building in the local trade community.
• Act as the link between customers and our internal teams on stock, delivery timing, and pricing — resolving issues before they become problems.
• Manage the sales process for Frame and Truss Manufacturing, from initial estimate through to production.
• Build supplier relationships that let you put together complete solutions for customer builds.

Skills

Sales experience

Account/relationship management

Networking

Organisational skills

Problem-solving

Collaborative approach

Trade industry experience

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

For over 150 years, CARTERS has supplied the materials and expertise behind New Zealand's homes, buildings, and trade careers. We're one of the country's largest suppliers of building materials to the residential and commercial construction sector, with a national branch network and a reputation built on backing our trade customers to get the job done.

About the role

Based at CARTERS Whangarei, you'll manage and grow a portfolio of trade customers across the region's residential and commercial building sector. Most of your week will be spent out of the office: on site, in front of builders and developers, understanding their projects and making sure CARTERS has exactly what they need, when they need it.

Day to day, you'll:

• Manage your own call cycle, visiting sites to identify opportunities and understand upcoming builds
• Proactively develop new business through networking and relationship-building in the local trade community
• Act as the link between customers and our internal teams on stock, delivery timing, and pricing — resolving issues before they become problems
• Manage the sales process for Frame and Truss Manufacturing, from initial estimate through to production
• Build supplier relationships that let you put together complete solutions for customer builds

About you

We're looking for someone who builds genuine trust with customers and backs that up with strong follow-through. You'll likely have:

• A track record in sales or account/relationship management (building or trade industry experience is a plus, not a requirement)
• Strong organisational skills — you can run a busy call cycle and still chase new business
• Confidence identifying and acting on new opportunities in the market
• A collaborative, problem-solving approach when things don't go to plan

What we offer

• Competitive base salary + uncapped incentives, company vehicle, laptop and mobile
• 7.5% benefits package: superannuation savings scheme, life & disability insurance
• Southern Cross Health Insurance, fully paid by us
• Structured training, development, and clear pathways into more senior roles
• Staff buying privileges across all CARTERS stores
• A supportive, down-to-earth team environment