Account Manager

CARTERS; Auckland; On-site; NZD 70,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Laptop and mobile

Benefits package 7.5%

Health insurance

Training program

Staff buying privileges

Team-oriented culture

Job summary

CARTERS East Tamaki is seeking an Account Manager to grow a portfolio of trade customers across Auckland’s residential construction sector. You’ll spend much of your week on site, visiting builders, contractors and developers to ensure CARTERS has what they need when they need it.

Day-to-day you’ll manage the sales cycle, build relationships, coordinate stock and delivery timings with internal teams, and help grow opportunities in the local market.

Qualifications

• Proven track record in sales or account management.
• Ability to build trust with customers and follow through.
• Strong organisation to manage a busy call cycle.

Responsibilities

• Manage a portfolio of trade customers across Auckland's residential sector.
• Visit sites and identify opportunities for CARTERS' products.
• Coordinate stock, delivery timing, and pricing with internal teams.
• Support Frame and Truss Manufacturing sales process from estimate to production.
• Develop new business through networking in the local trade community.

Skills

Sales experience

Account management

Relationship building

On-site customer visits

Job description

For over 150 years, CARTERS has supplied the materials and expertise behind New Zealand\'s homes, buildings, and trade careers. We\'re one of the country\'s largest suppliers of building materials to the residential and commercial construction sector, with a national branch network and a reputation built on backing our trade customers to get the job done.

About the role

As an Account Manager, based at CARTERS East Tamaki, you\'ll manage and grow a portfolio of trade customers across Auckland\'s residential building sector. Most of your week will be spent out of the office: on site, in front of customers - a mix of medium to large scale Residential builders, contractors and developers, understanding their projects and making sure CARTERS has exactly what they need, when they need it.

Day to day, you\'ll:

• Manage your own call cycle, visiting sites to identify opportunities and understand upcoming builds
• Proactively develop new business through networking and relationship-building in the local trade community
• Act as the link between customers and our internal teams on stock, delivery timing, and pricing — resolving issues before they become problems
• Manage the sales process for Frame and Truss Manufacturing, from initial estimate through to production
• Build supplier relationships that let you put together complete solutions for customer builds

About you

We\'re looking for someone who builds genuine trust with customers and backs that up with strong follow-through. You\'ll likely have:

• A track record in sales or account/relationship management (building or trade industry experience is a plus, not a requirement)
• Strong organisational skills — you can run a busy call cycle and still chase new business
• Confidence identifying and acting on new opportunities in the market
• A collaborative, problem-solving approach when things don\'t go to plan

What we offer

• Competitive base salary + incentives, company vehicle, laptop and mobile
• 7.5% benefits package: superannuation savings scheme, life & disability insurance
• Southern Cross Health Insurance, fully paid by us
• Structured training, development, and clear pathways into more senior roles
• Staff buying privileges across all CARTERS stores
• A supportive, down-to-earth team environment