Account Manager

Carters; Lower Hutt; On-site; NZD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive base salary

Incentives

Laptop & mobile

7.5% Benefits Package

Life & Disability Insurance

Southern Cross Health Insurance

Training, development, coaching

Promotional opportunities

Buying privileges across Carters

Job summary

Carters Petone is seeking an energetic sales-focused professional to manage a portfolio of trade accounts in the Wellington region. You will drive sales through proactive internal and external activities while delivering outstanding customer service.

You will autonomously manage your call cycle via phone and email, coordinate with stock, pricing and delivery teams, and ensure orders are entered accurately and delivered on time to keep customer projects moving smoothly.

Qualifications

• Proven sales and relationship management track record.
• Strong planning and organisational skills.
• Self-motivated with exceptional work ethic.
• Experience in customer service and sales.
• Knowledge of building or trade industry advantageous.

Responsibilities

• Manage a portfolio of trade accounts, driving sales and providing excellent customer service.
• Enter orders accurately and ensure on-time delivery to keep projects running smoothly.
• Coordinate with internal teams on stock availability, delivery times and pricing.
• Develop and nurture relationships with residential builders across the Wellington region.
• Autonomously manage call cycle via phone and email.
• Support progression to an on-the-road Account Manager.

Skills

Customer service

Sales

Portfolio management

Planning and organisation

Relationship management

Self-motivated

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Progression pathway to on-the road Account Management

Based in-branch at CARTERS Petone, you will manage a portfolio of trade accounts, driving sales through proactive internal sales activities while delivering excellent customer service.

You will have the autonomy to manage your call cycle via phone and email, focusing on your customer portfolio of residential builders across the Wellington region.

You will be self-motivated, results driven and highly organised, ensuring orders are entered accurately and delivered on time to keep your customer's projects running smoothly. You will be heavily involved in the entire sales process collaborating with internal teams around stock availability, delivery times and pricing to ensure customer needs are met and issues resolved in a timely manner.

This role rewards performance through sales incentives and is a stepping-stone to an on-the-road Account Manager giving you the career progression and earnings you have been looking for.

Skills & Experience

The ideal candidate will be a natural when it comes to customer service and sales as well as a true hunter. You will also possess the following qualities:

• Solid planning and organisational skills
• A proven sales and relationship management track record
• Highly self-motivated with exceptional work ethic
• Strong commercial adaptability and agility
• Solutions-focused
• Building or trade industry knowledge is advantageous

What we offer

In return, we'll make sure you're looked after in a professional, positive, inclusive and supportive working environment that you can be proud of. We offer:

• A competitive base salary plus uncapped incentives, laptop & mobile
• 7.5% Benefits Package, includes Superannuation Savings Scheme, Life & Disability Insurance
• We also pay for your Southern Cross Health Insurance
• Training, development, coaching and promotional opportunities
• Supportive, respectful, fun, collaborative, diverse team
• Buying privileges across all Carters stores