Account Manager

JOLT; Auckland; On-site; NZD 90,000 - 130,000; Full time

Job summary

JOLT in Auckland is seeking a dynamic Client Relationship Manager to oversee a portfolio of key accounts in media sales and EV charging/digital out-of-home. You will be the main point of contact, driving value for clients and partners while collaborating with internal teams to deliver tailored solutions.

You will build strong client relationships, identify opportunities for upsell, and contribute to revenue growth.

Qualifications

• Proven experience in media sales or account management.
• Strong communication and interpersonal skills.
• Strategic thinking and ability to develop and execute account plans.

Responsibilities

• Build and maintain strong relationships with key accounts, serving as the main point of contact for all client inquiries and requests.
• Conduct regular check-ins and meetings with clients to assess satisfaction levels, identify new opportunities, and address any concerns.
• Identify upsell and cross-sell opportunities within existing accounts to maximize revenue.
• Develop and implement account plans to drive growth and meet sales targets.
• Collaborate with internal teams to tailor solutions and offerings to meet client needs.
• Provide accurate sales forecasts and regular reports on account performance to senior management.
• Analyze sales data to identify trends and opportunities.
• Act as liaison between clients and internal teams to resolve issues promptly.

Skills

Media sales

Account management

Communication

Interpersonal skills

Strategic thinking

Results-driven

Tools

CRM software

Google Suite

Microsoft Office

Job description

JOLT is a global leader in electric vehicle charging and digital out-of-home media, creating smarter ways for people and brands to move. Operating across the United States, Canada, the U.K., Australia, and New Zealand, JOLT is helping make it faster, easier and simpler for drivers everywhere to switch to electric vehicles. The company combines accessible, reliable EV charging with a digital advertising network that connects brands with consumers at key moments in their daily journeys. By integrating sustainable infrastructure with data-driven media, JOLT delivers measurable impact for advertisers while helping accelerate the shift toward electric mobility worldwide. Recognized by TIME and Statista as one of the world’s top 250 greentech companies, JOLT continues to expand its mission to make charging convenient, accessible, and built for the future.

Maintain and grow relationships with existing clients to drive revenue and ensure client satisfaction. This role oversees a portfolio of key accounts and works closely with clients to understand their needs, provide solutions, and maximize sales opportunities. This role requires strong relationship-building skills, strategic thinking, and a proactive approach to account management.

About Us

JOLT is a global leader in electric vehicle charging and digital out-of-home media, creating smarter ways for people and brands to move. Operating across the United States, Canada, the U.K., Australia, and New Zealand, JOLT is helping make it faster, easier and simpler for drivers everywhere to switch to electric vehicles. The company combines accessible, reliable EV charging with a digital advertising network that connects brands with consumers at key moments in their daily journeys. By integrating sustainable infrastructure with data-driven media, JOLT delivers measurable impact for advertisers while helping accelerate the shift toward electric mobility worldwide. Recognized by TIME and Statista as one of the world’s top 250 greentech companies, JOLT continues to expand its mission to make charging convenient, accessible, and built for the future.

Maintain and grow relationships with existing clients to drive revenue and ensure client satisfaction. This role oversees a portfolio of key accounts and works closely with clients to understand their needs, provide solutions, and maximize sales opportunities. This role requires strong relationship-building skills, strategic thinking, and a proactive approach to account management.

Client Relationship Management

• Build and maintain strong relationships with key accounts, serving as the main point of contact for all client inquiries and requests.
• Conduct regular check-ins and meetings with clients to assess satisfaction levels, identify new opportunities, and address any concerns.

Account Growth and Revenue Generation

• Identify upsell and cross-sell opportunities within existing accounts to maximize revenue.
• Develop and implement account plans to drive growth and meet sales targets

Strategic Account Planning

• Develop strategic account plans aligned with client goals and objectives.
• Collaborate with internal teams to tailor solutions and offerings to meet the unique needs of each client.

Forecasting and Reporting

• Provide accurate sales forecasts and regular reports on account performance to senior management.
• Analyze sales data to identify trends, opportunities, and potential areas for improvement.

Issue Resolution and Client Support

• Act as a liaison between clients and internal teams to resolve any issues or concerns in a timely and efficient manner.
• Ensure that client needs are met and expectations are exceeded at all times.

Required Skills

• Proven experience in media sales, account management or related field.
• Strong communication and interpersonal skills.
• Strategic thinking and ability to develop and execute account plans.
• Results-driven with a focus on achieving sales targets and objectives.
• Ability to build and maintain strong client relationships.
• Proficiency in CRM software, Google suite and Microsoft Office suite.