Account Executive

Jobtailor; Wellington; On-site; NZD 42,000 - 56,000; Full time

Job summary

Jobtailor in Wellington is seeking an entry-level client services assistant to support day-to-day media activities and campaign coordination. You will build professional client relationships, respond quickly to queries, and ensure timely delivery of services.

Ideal candidates have outstanding customer service, strong time management, curiosity, and a collaborative mindset. Prior advertising or marketing exposure is welcome but not required; attitude and potential matter most.

Qualifications

• Entry-level role; attitude, curiosity, and potential valued over a perfect CV.
• Outstand­ing customer service skills.
• Strong time management skills.
• Curious mind and willingness to learn.
• Previous advertising or marketing experience is welcome but not required.

Responsibilities

• Execute day-to-day media activities.
• Build positive, professional relationships with clients.
• Respond promptly to client queries.
• Provide timely updates on advertisement progress.
• Ensure timely delivery of services.
• Nurture and grow an assigned client portfolio.
• Assist the team with projects as needed.

Skills

Customer service

Time management

Curiosity

Teamwork

InDesign

Marketing awareness

Tools

InDesign

Job description

• Execute day-to-day media activities
• Build positive, professional relationships with clients
• Respond promptly to client queries
• Ensure a smooth and supportive experience throughout each campaign
• Manage day-to-day client inquiries and address concerns
• Provide timely updates on advertisement progress
• Ensure timely delivery of services
• Stay informed about industry changes and updates
• Proactively seek opportunities for skill development
• Nurture and grow an assigned client portfolio
• Assist the team with projects as needed

Requirements

• Outstanding customer service skills
• Strong time management skills
• Curious mind and willingness to learn
• Previous experience in a customer-facing role is advantageous
• Determination to achieve great results and meet monthly team targets
• Positive, can-do attitude
• Excellent attention to detail
• Ability to work well within a team
• InDesign skills would be great, but can be taught
• Previous advertising or marketing experience is welcome but not required
• Entry-level role; attitude, curiosity, and potential valued over a perfect CV

Core Competencies

Demonstrates strong customer service skills and effective time management while nurturing client relationships and ensuring timely delivery of services. Possesses a curious mindset and a positive attitude, contributing to team success and personal skill development.

Highest-signal resume keywords

• Customer Service Skills
• Time Management Skills
• Attention to Detail
• Team Collaboration
• InDesign Skills

Soft Skills

• Positive Attitude
• Curiosity
• Determination

Industry Keywords

• Advertising
• Marketing
• Client Portfolio Management
• Campaign Management