Account Manager

Ria Money Transfer, INC.; Auckland; Hybrid; NZD 60,000 - 90,000; Full time

Job summary

Ria Money Transfer, INC. is seeking a results-oriented sales professional in Auckland to drive revenue growth across office, field, and retail channels. You will develop plans, pursue new business opportunities, and analyze market trends to identify growth opportunities.

The role requires strong negotiation, communication, and relationship-building skills, with a focus on meeting targets and collaborating with cross-functional teams.

Qualifications

• Proven sales experience.
• Strong understanding of the sales process and dynamics.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to build and maintain relationships with clients and stakeholders.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Proficiency in using CRM software and other sales tools.
• Willingness to travel within the territory as required.
• Demonstrated ability to meet and exceed sales targets.
• Knowledge of the local market and competitive landscape.

Responsibilities

• Develop sales plans that outline goals, tactics, and timelines for achieving sales targets
• Identify new business opportunities through effective lead generation activities including networking, and industry research.
• Conduct market analysis and competitive research to identify opportunities for growth.
• Provide regular updates to management regarding sales activities, market trends, and competitive threats.
• Perform competitive analysis to understand competitor strengths and weaknesses
• Negotiate pricing with customers to achieve mutually beneficial agreements
• Foster a positive and collaborative team environment.
• Build and maintain strong relationships with agents, partners, and stakeholders.
• Address customer concerns, resolve issues, and ensure customer satisfaction.
• Manage the development and deployment of sales collateral, and branding that support the Business effectiveness.
• Maintain accurate records of sales activities, customer interactions, and transactions in the system.
• Ensure compliance with company policies and procedures.

Skills

Proven sales experience

Sales process knowledge

Excellent communication

Negotiation skills

Interpersonal skills

Organizational skills

Teamwork

CRM proficiency

Travel willingness

Meeting sales targets

Local market knowledge

Tools

CRM software

Job description

Description

Key Responsibilities:

Sales Growth and Revenue:

• Develop sales plans that outline goals, tactics, and timelines for achieving sales targets
• Identify new business opportunities through effective lead generation activities including networking, and industry research.
• Conduct market analysis and competitive research to identify opportunities for growth.
• Provide regular updates to management regarding sales activities, market trends, and competitive threats.
• Perform competitive analysis to understand competitor strengths and weaknesses
• Negotiate pricing with customers to achieve mutually beneficial agreements
• Foster a positive and collaborative team environment.

Customer Relationship Management:

• Build and maintain strong relationships with agents, partners, and stakeholders.
• Address customer concerns, resolve issues, and ensure customer satisfaction.

Sales Collateral and Branding:

• Manage the development and deployment of sales collateral, and branding that support the Business effectiveness.

Administrative Duties:

• Maintain accurate records of sales activities, customer interactions, and transactions in the system.
• Ensure compliance with company policies and procedures.

Qualifications:

• Proven sales experience.
• Strong understanding of the sales process and dynamics.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to build and maintain relationships with clients and stakeholders.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Proficiency in using CRM software and other sales tools.
• Willingness to travel within the territory as required.
• Demonstrated ability to meet and exceed sales targets.
• Knowledge of the local market and competitive landscape.

Working Conditions:

• The role may require significant travel within the assigned territory.
• Flexibility in working hours to meet customer needs and achieve sales targets.
• Combination of office, field work and retail store visits.