Account Manager

Ria Money Transfer; Auckland; Hybrid; NZD 60,000 - 90,000; Full time

Job summary

Ria Money Transfer is seeking a results-driven Sales role based in Auckland, NZ. The candidate will plan and execute sales strategies, identify growth opportunities, and manage key relationships with agents and partners.

The role combines office duties with field visits to drive revenue and expand the customer base. The position requires strong communication, negotiation, and time-management skills, plus a solid understanding of the sales process and market dynamics.

Qualifications

• Proven sales experience across relevant channels.
• Strong understanding of the sales process and dynamics.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to build and maintain relationships with clients and stakeholders.
• Strong organizational and time management skills.
• Willingness to travel within the territory as required.

Responsibilities

• Develop sales plans outlining goals, tactics, and timelines for targets.
• Identify new business opportunities via lead generation, networking, and research.
• Conduct market and competitive analysis to uncover growth opportunities.
• Provide regular updates to management on sales activity and market trends.
• Negotiate pricing to reach mutually beneficial agreements.
• Build a positive, collaborative team environment.
• Manage relationships with agents, partners, and stakeholders.
• Address customer concerns and ensure satisfaction.
• Oversee development and deployment of sales collateral and branding.
• Maintain accurate records of sales activities and transactions.
• Ensure compliance with company policies and procedures.

Skills

Sales experience

Sales process understanding

Communication skills

Negotiation

Interpersonal skills

Time management

CRM proficiency

Travel readiness

Target achievement

Market knowledge

Tools

CRM software

Job description

Key Responsibilities

• Sales Growth and Revenue:
• Develop sales plans that outline goals, tactics, and timelines for achieving sales targets
• Identify new business opportunities through effective lead generation activities including networking, and industry research.
• Conduct market analysis and competitive research to identify opportunities for growth.
• Provide regular updates to management regarding sales activities, market trends, and competitive threats.
• Perform competitive analysis to understand competitor strengths and weaknesses
• Negotiate pricing with customers to achieve mutually beneficial agreements
• Foster a positive and collaborative team environment.
• Customer Relationship Management:
• Build and maintain strong relationships with agents, partners, and stakeholders.
• Address customer concerns, resolve issues, and ensure customer satisfaction.
• Sales Collateral and Branding:
• Manage the development and deployment of sales collateral, and branding that support the Business effectiveness.
• Administrative Duties:
• Maintain accurate records of sales activities, customer interactions, and transactions in the system.
• Ensure compliance with company policies and procedures.

Qualifications

• Proven sales experience.
• Strong understanding of the sales process and dynamics.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to build and maintain relationships with clients and stakeholders.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Proficiency in using CRM software and other sales tools.
• Willingness to travel within the territory as required.
• Demonstrated ability to meet and exceed sales targets.
• Knowledge of the local market and competitive landscape.

Working Conditions

• The role may require significant travel within the assigned territory.
• Flexibility in working hours to meet customer needs and achieve sales targets.
• Combination of office, field work and retail store visits.